An easy shift schedule maker, time tracker, and team management app
Total ratings
4.34
(Rating count:
21,596)
Review summary
Pros
- User-friendly and easy to navigate for team communication.
- Cash out feature is appreciated by some users as a unique offering.
- Good scheduling and messaging capabilities when the app functions properly.
Cons
- Numerous technical issues, including app crashes and inability to log in.
- Notifications are inconsistent and often do not work, causing frustration.
- The app's user interface is cluttered and confusing, making it difficult to find important information.
Most mentioned
- Frequent technical issues and inability to resolve problems.
- Problems with the cash out feature and customer service response times.
- Annoying notifications and emails that cannot be turned off.
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User reviews
Recent rating average:
2.40
All time rating average:
4.34
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Date | Author | Rating | Comment |
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2024-11-07 | Kodie Holford | The app it's pretty good for teams working together, schedules, and even "Cash Out". However, I don't need to be reminded every day I work an hour before I clock in. That feature won't trun off, and you can't stop the emails about scheduling or anything else. Yes there are "options" to, but it doesn't work. Fix for 5 stars ⭐ | |
2024-11-07 | Cora Phillips | I use this app for work and have downloaded it before. It works great. I deleted the app (on the same device) the other day, temporarily, just to free up some storage. Now I can't redownload it? Not sure what happened. It says "device not compatible". I made sure to update my OS and cleared the data/cache on my phone, and it still doesn't work. | |
2024-11-05 | Cass Erickson | Technical issues are the biggest problem. I've contacted support several times, with no resolve. I've used this app for a year, but recently, I'm unable to open and adjust the timecards in a weekly view. It makes running my business and performing payroll difficult. I'm looking for another app that's similar. | |
2024-10-27 | First Last | The ability to cash out money from your check early is about the only thing that this app has that sets it apart from similar options. Unfortunately, this service does not work with Sofi, Dave, and other popular banking options. They are falling behind the industry, making them not only NOT an app with standout features, but annoying, because they keep advertising their useless cash out feature via notifications. | |
2024-10-26 | Alexandria Alamed | If I could give 0 stars I would. About 2 months ago the cash out option has been having numerous issues. It takes 2 weeks for customer service to figure it out and then same problem the next month. Why is there an option to borrow from your check if it is constantly having a glitch or bug. You put all your banking info in and it just keeps going back to error message. Or it doesn't update. It's broken and has not been fixed apparently after 2 months of having issues. DONT USE GO ELSEWHERE | |
2024-08-16 | Damien Bradley | Great when it works. Crushing when it doesn't. The idea of the app is great in theory, but just like other payday advance apps, they can allow you to take out $400 one pay period and reduce it to $100 or nothing the next with little to no, or even worse, an inaccurate explanation. There is no phone line customer service, only email with a 24-hour turnaround time. Bottom line: Good for an emergency if necessary, but it is a monetary hamster wheel with spikes with repeated use. | |
2024-07-28 | Brigette Luiza | Homebase gives me a great visual of my job. The app is user friendly and easy to navigate. Communication with my team or specific members of the team is very simple. My schedule is clear and HB even prompts me to have a great shift an hour before which I find very positive and super helpful. The money feature is awesome!! I think it's a great incentive to see what you are making for the amount you work before you even go in. The little bar that fills with your paycheck is so cool. Great app!!! | |
2024-07-15 | Brenda Watson | Find a different service. The payroll hasn't worked in months despite multiple contacts to fix it. Every time all coworkers open the app it requires an acceptance of the terms and conditions. We randomly get kicked out the app and sometimes it clocks up out mid shift. Sometimes won't even let us clock in. This has gone on for months | |
2024-07-05 | • chippy82577 • | 1) Ever since updating, almost everytime I open the app I have to agree to a user agreement, which is annoying. 2) On the Home page, despite rating my shift when I clock out on the system at work, it's always on the app. 3) On My Profile, availabily is above my personal info and accomplishments have been moved to the bottom. I know when I'm available, I don't need to see it! Accomplishments and info should be above all. That all I go to look for, especially to see how many shifts I've worked. | |
2024-06-29 | Swerve | It's unusable now. I truly mean that, straight up one day it was working absolutely fine. I wake up the next and all of a sudden it won't even let me log in. I spoke with staff on the matter and it said I was still in the system but neither in the app or on browser does it allow me to login in any way shape or form. I have tried a password reset yet I have received no emails. I have spent the week jumping from failed solution to failed solution. I'm beyond disappointed and agitated at this app. |
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