TrustBuilder Authenticator
TrustBuilder Authenticator is a One-Time Password generator App
Total ratings
3.50
(Rating count:
326)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Frequent unexpected errors occurring during usage.
- Issues with device compatibility and functionality across different models.
- Problems with network access and authentication, even when the connection is fine.
- Poor migration experience with keys and data loss.
- Notification handling is inconsistent and sometimes non-functional.
Most mentioned
- Unexpected error occurred messages.
- Application fails to authenticate or generate OTP.
- Inconsistencies with fingerprint and biometric functionalities.
- Network issues reported despite stable connections.
- App performance problems (e.g., doesn't open automatically, control issues with OTP).
Upgrade to see all 20 reviews
User reviews
Recent rating average:
2.30
All time rating average:
3.50
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-15 |  | | An unexpected error occurred, yeah that really helps me to understand how I should fix this issue. |
| 2024-01-26 |  | | Original Review Feb 2023. Works (for the most part) The app was able to install on both my devices, and authenticated well. However, I am only able to activate the fingerprint function on my Xiaomi 12T Pro, but not on my S20 Ultra. Update: 11 months after my review, I finally receive developer feedback, but the instructions do not help. In fact, all other apps I frequently use are able to link to my biometric on my S23 Ultra, 12T Pro and S20 Ultra. Not reassuring |
| 2023-08-14 |  | | New notification is a pain. Since the rebranding the notification within the notification bar has shrunk in size and is temperamental about being clicked on. Sometimes it'll take you to the app, other times it just ignored the user and you have to load the app directly. This doesn't happen with any other app in the notification bar. |
| 2022-12-07 |  | | Application keeps on giving unexpected error occured message, whether it is for generating OTP, or any other process |
| 2022-09-23 |  | | Not bad as MFA solutions go but the device migration story is really bad. Half migrated with obtuse error message is a lot worse than not migrated at all... |
| 2022-07-06 |  | | Trash app, stopped working for no reason, any option I select I get only an error popup unknown error occured. |
| 2022-04-08 |  | | What to do when a unexpected error occurs?? Post opening the app?? Vendor says try on different mobile I have only 1 |
| 2021-11-10 |  | | Often the app says no network access while authentication, when everything's fine. Then you have to uninstall, install the app on some other phone, log in, delete app from that phone, reinstall in original phone and hope it works. It's a nightmare. |
| 2021-08-24 |  | | It would be better if the control comes out of otp page once the otp is successfully used for some kind of sign-in/log-in.. rather than manually doing it!? It would be safe and confirms the expiration of that otp! Just a thought.. |
| 2021-05-04 |  | | Giving unexpected error occurred on pixel 4a. Unable to authenticate. Please provide a solution. Working fine on other mobile |
Upgrade to see all 20 reviews