Invitation Homes
Live freer. Lease a house.
Total ratings
4.20
(Rating count:
110)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Functionality for uploading pictures and videos is available.
- Some users found the homes reasonable and nice.
Cons
- Poor communication with the company and lack of support.
- Issues with the app's functionality after recent updates.
- Users reported being scammed or misled during the rental process.
Most mentioned
- Frustrating customer service experience.
- Problems with the application process and lack of follow-up.
- Concerns about inflated rent rates and property conditions.
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User reviews
Recent rating average:
2.00
All time rating average:
4.20
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-30 |  | | The app was great but my move out was awful they have never physically seen the inside of my home because they purchased it while it was owned by another company and charged me for all these repairs that were problems when I moved in I do not recommend living in an invitation home |
| 2024-11-13 |  | | only bad part is couples. husband did account but didn't ID w/ him & there was no way to add another person to his account so I could upload my ID. |
| 2024-11-04 |  | | Horrible horrible experinse these people are so stupid and cant even let you know whatd going on with each property sooo unprofessional DO NOT WASTE YOUR TIME |
| 2024-10-10 |  | | The app worked great before the last update. Now the Self Guided Tour flow is broken, and you are directed to a 'Contact us' link instead, thus you cannot get a tour going. |
| 2024-08-26 |  | | Updating my review (a tad bit late, lol). I am now able to upload pictures and videos. |
| 2024-07-12 |  | | I was told congratulations I successfully get to rent a house. They gave me the run around for a month and a half and longstory short they scammed me out of the application fee and deposit. Sent me bogus rental agreement and then did not let me in to the property. Now alll of a sudden the realtor Michael Brennan's phone is disconnected all the way. And I am out so much money and time. With me and my daughter being fully homeless for months on end. I am tired 😴 😩 worn out and feel totally scam |
| 2024-07-12 |  | | I don't like this app |
| 2024-06-30 |  | | The only thing worse than this app is actually renting through Invitation Homes. Don't even bother with the app, you're going to have a horrible time with this incompetent company regardless. |
| 2024-06-05 |  | | Got scammed |
| 2024-05-04 |  | | It's OK |
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