Google Retail Training
The fastest, smartest way to become a Google product pro.
Total ratings
3.55
(Rating count:
235)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Provides helpful information for selling and troubleshooting Google products.
- Easy to use, with well-organized training content.
- Potential for learning in a structured format.
Cons
- Numerous glitches and issues with the app functionality.
- Lack of available rewards despite completing training.
- Poor customer support and communication regarding issues.
- App often freezes or has login issues.
- Inconsistent earning of rewards and XP points.
Most mentioned
- Glitches and functionality issues.
- Lack of redeemable rewards and products.
- Poor customer support and lack of feedback on reported issues.
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User reviews
Recent rating average:
2.00
All time rating average:
3.55
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-02 |  | | Using a pixel phone, updated to Android 14, now the app is unusable. Edit. Much better now but still not as good as it was. |
| 2024-05-08 |  | | This app has been bad for years. There are so many glitches and issues with the trainings. Now you can't even open most trainings and are forced to go onto a desktop browser to complete. You also used to be able to earn rewards for taking the trainings but it doesn't even seem like you get that anymore. You still get XP but you don't get the coins that were needed to gain rewards. The reward store hasn't even opened up with new gear for almost 2 years at this point. |
| 2024-03-23 |  | | In the past you were able to redeem discounts on products with training points towards the end of the year. This past holiday season (2023) did not have any reward redemptions. What's the point if there are no incentives. |
| 2023-06-08 |  | | The training is good, working in a phone service store it gives me more information on the devices we sell so I can easily troubleshoot google phones. Tried redeeming a reward though after completing training, and it immediately glitched out. There's no obvious support team to contact about the issue. Kind of sucks not being able to receive the reward especially since the frequency of redeemable rewards is low. |
| 2022-04-25 |  | | The app isn't formatted nicely. There's too much going on. I mean I took basic graphic arts for college and web design. Come on. Keep it simple. Samsung elite app finally revised everything. Try a beta program for people to earn before making your reps do this. I can't comprehend all of this information. I like to do my trainings usually to learn, but, there's too much information and you aren't giving me or the user any perks to even want to do this or you are but it's hidden. I can help you. |
| 2021-12-01 |  | | Easy to run out of trainings but for something that has the potential to give some really nice rewards it's hard to complain. Learnings are in a good format but other ways to get coins like referrals or daily challenges would be an awesome addition. The boosts don't seem to have a pattern as to when they appear. Edit* They haven't put rewards in the store in forever. Almost pointless to waste your time on the app. |
| 2021-04-17 |  | | Been waiting over 1 year for reward to come in the store and nothing! All there is a "please come back later sign" for over 1 year no rewards makes you do training with a promise of rewards ive done all trainings and i feel scammed DO NOT DOWNLOAD THIS APP, it wastes your time in training and i have unistalled the app and would never use again, s very bully like way of teaching not nice to feel as a victim who wasted so much time id reccommend not download this app learning experiance is long |
| 2020-11-19 |  | | Experiencing many issue and reported them twice but haven't got any reply yet, also there is no proper contact or support email or option to resolve the issue occured in app or web portal, one of the section I have completed at least 10 times but haven't showing as completed and due to this i can not start my Google certification assessment. |
| 2020-08-10 |  | | Keeps saying unable to login please try again later...been like this for last few weeks still can't login but keep receiving notifications of new learning tasks to complete. Not had any updates on any fix yet please sort out asap. |
| 2020-07-01 |  | | Very helpful, well thought out. I found this app easy to use and learned a great deal. I would recommend this app to anyone who sells, installs the Nest products. |
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