Canvas Parent provides visibility into your child's education at a glance.
Total ratings
4.13
(Rating count:
4,244)
Review summary
Pros
- Help parents keep tabs on their children's progress in school.
- Calendar view is appreciated for tracking assignments.
- The app has potential with the information it provides about students.
Cons
- Poor functionality of notifications, leading to excessive email alerts.
- Difficulties with logging in and accessing account features.
- Frequent errors in the app, such as loading issues and unresponsive support.
- User interface is not intuitive and can be confusing.
- Notifications do not adequately indicate which child the information pertains to.
Most mentioned
- Issues with notifications and receiving too many emails.
- Problems with logging in or accessing the app.
- Errors during usage, like loading failures or unclear information.
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User reviews
Recent rating average:
1.90
All time rating average:
4.13
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-11 | Abigail Jackson | This app is horrible if you don't want an email every time a teacher submits a grade. The functions for notifications do not work for my phone. Logging on to the website from a PC didn't work either. I wasn't able to find any resource for canceling my account or support. I uninstalled the app and continue to get 5 to 7 emails a day when grades are updated. It would be a great tool for supporting your child's school work if it had basic functionality of any other app for notifications and opt | |
2024-09-16 | Jason Meyer | Garbage. Zero notifications ever received. All settings are set to have notification on. Even uninstalled and reinstalled, also removed student and re-paired with student and nothing. Assignments with a grade show as not submitted. Grades/scores are inconsistent and don't make sense. Student calendar does not load, only says "there was an error loading your student's calendar." The alerts tab says "an unexpected error occured." This is the only way I can see my child's grades, and I can't. | |
2024-09-13 | Adam Mayer (Armywarpig) | So far, I really like the app. I'm pleased with the way I'm able to keep tabs on my kids' progress in school. However, I would like to see some changes in the notification. Meaning. I have two children that are in the same grade, and have some of the same teachers, when notifications of assignment competition, missing, or late I would like to see who ot is i.e. X student has completed X assignment l. | |
2024-04-04 | Jessica | Good app. I wish you could filter the available tabs on the mobile app to only view missing assignments. It would be nice if the assignments could be set in chronological order by due date for easier review. It doesn't appear all teachers use the program in the same manner so it makes it more challenging for users to figure out certain things (like assignment due dates). | |
2024-01-09 | TK Stacy | Zero stars. Based on a "Microsoft" account the parent "should" have registered in whatever system. Cannot login using whatever Microsoft bologna they have to obstruct logging in. It asks for a code sent to your email, you check your email, return to the screen and it blanks out and goes back to login. Then you repeat 5 times on loop, and is still no where logged in and unable to review the information. | |
2023-11-09 | Jackie Lendvay | Currently unable to see courses and grades for a week now. Tried to contact customer support and the app will not allow the message to send to customer support. I logged out and back in again and can view everything except courses and grades. I tried again to contact customer support but the app won't send it and I cannot find a phone number anywhere. | |
2023-11-06 | Po Sobush | This app hasn't worked in days. There is just a panda on the screen that says uh oh, contact support if this keeps happening. I have submitted 2 tickets now to get it fixed and nothing has been done. I have checked for updates. Uninstalled and reinstalled the app. It doesn't work. Can't keep up with kids grades if you can't get past the screen that says uh oh. Extremely frustrated. | |
2023-08-16 | Jonathan Ross | I get 30 to 50 emails per day. The notification settings in the app affect only the app itself and not email notifications, for that I need to login on a computer but my login credentials only work on the app and never on any other device. When I try to reset my password, it shows that an email has been sent, but nothing ever comes, not even to a spam folder. Zero customer support. Zero answers. Dear God make the horror stop! | |
2022-12-30 | Tirtha Roy | This app is required by the school district to help us keep an eye on our child's grades through the semester. The app itself is okay at best, with a vanilla interface that needs some work to provide better separation between elements. But the main reason for two stars is that the end goal is to understand how our child did for the semester. However the app automatically rolls over to the next semester before final grades are in, and there is no way to navigate back to see their final grade. | |
2022-09-03 | M Dietzman | The app is not user-friendly or very informative. Once your settings are set in the beginning set up they cannot be changed. I had to uninstall and start over. I only left the weekly update, which comes at 3 am. Based on information from canvas this can be changed by going to your account notification. Which doesn't exist within the app. Do not recommend. Wish or school would go back to tyler sis. |
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