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Publix Delivery lets you order groceries from your neighborhood Publix to be shopped and delivered by Instacart* the same day, in as little as one hour.
SHOP RIGHT FROM THE APP Just create an Instacart account and then order from the South’s favorite supermarket via Instacart. Get fast deliveries to your door on groceries, home essentials, and more. You could also use the Publix Curbside service at select locations, and get your groceries shopped by skilled Publix associates right to your car. These convenient services are available in many zip codes across the Southeast, and you can find out if delivery or curbside is available near you in the app.
WHY PUBLIX DELIVERY, POWERED BY INSTACART: • Instacart shoppers check expiration dates and select quality produce • Save with weekly sales • Get delivery from Instacart in as little as one hour • Order Publix Curbside, drive to a reserved spot, get your groceries to your car • Reorder previous items with ease • Contact your Instacart shopper in real time
*Instacart is an independent business that provides online ordering, shopping and delivery services to Publix’s customers.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Convenience of having groceries delivered
Easy to use and set up
Good error-handling practices
Ability to chat with the shopper
Helpful for households with retired or disabled members
Cons
High prices compared to in-store
Frequent missing items from orders
Bugs and glitches causing app freezes
Difficulties with the search function
Lack of customer service response to complaints
Most mentioned
Issues with missing items
Bugs and app performance problems
Higher prices than in-store
Convenience of delivery
User interface frustrations
User reviews
I had a problem or two a few years back. But any refunds due me were given. Lately, extremely pleased with the service. If you have your phone handy while the order is being filled, you can give feedback in order to help the shopper make their choices for you. But this can only happen while the shopping is actually happening. So if interested, be on the lookout for a text.
Easy to use and set up. Makes life much easier when I don't have time to shop. Editing my review because they've redone the checkout screen to where it makes the tip portion super unassuming/inconspicuous somewhere lost in the charges/items, which often results in me under tipping initially because the tip screen used to be after the checkout screen for years.
Instacart has completely transformed the way I shop for groceries! The convenience of having everything delivered straight to my door instead of having to go pick it up has been a game changer. The app is incredibly easy to use, allowing me to browse through a wide variety of products. I love that I can schedule my deliveries at a time that works for me and even communicate with the shopper if I need to make any changes.