Book classes, get access to our centres and keep in touch with Fitness Time
Total ratings
2.96
(Rating count:
2,879)
Review summary
Pros
- Swimming pool is superb and well-maintained
- Good customer service and maintenance of branches
- Easy to use for entering the gym and checking class schedules
Cons
- Frequent login issues and OTP problems
- Many features do not work (e.g., booking classes, accessing membership)
- Laggy performance and poor user interface
- App does not function well in English
- Insufficient app updates and improvements
Most mentioned
- Need for significant improvements in the app
- Customer service is inadequate
- Lagging issues with the app
- Problematic login and access issues
- Dissatisfaction with gym services relative to price
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User reviews
Recent rating average:
2.60
All time rating average:
2.96
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-16 | meshari alharbi | QR code is not working in samsung s24 ultra | |
2024-11-23 | Emad | So far, it's ok, and it appears to be a web page converted to an app, but it can be better | |
2024-10-26 | yousef dash | Tried to view my contract, it asked me to login, i put in ny cell number and wait dor the OTP, but i never get the text message. Wow. | |
2024-10-06 | tannu kasargod | Swimming pool is superb....n life guard is excellent.... | |
2024-09-26 | Hisham Barqawi | I came back to fitness time and really appreciated to Humphrey for his kind support explaining tge nee features of the gym app | |
2024-09-24 | Sami | The application needs a lot of improvements, including having the ability to access the profile and other services natively on the app, not on the web. Moreover, the "how busy" feature for the gym does not work (neither on the application nor the web.) It displays a false number that never changes. | |
2024-09-07 | Donald Towey | Good App. Does the trick for entering gym | |
2024-08-30 | prof beso | It needs a lot of improvements, especially location wise. | |
2024-07-27 | Mowaffaq Hassanin | Unattended or updated , full of bugs (no forget password option ) | |
2024-07-08 | Asad Zaman | Very poor customer service in KSA.I was trying to subscribe for sab credit card offer and it shows that u already redeemed offer by this card but I actually I didn't redeemed.I contacted fitness team on instagaram and also by call & submitted my complaint and following up with them from last 3 weeks but no any support provided by them and they are asking me to just wait |
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