HHR Train
Haramain High Speed Railway
Total ratings
3.11
(Rating count:
3,100)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Trains are on time and clean.
- Fast travel between cities.
- User-friendly interface reported by some users.
Cons
- App frequently crashes and requires reinstallation.
- Poor customer service and lack of support.
- Ticketing process has bugs and errors, leading to lost bookings.
Most mentioned
- App crashes and becomes unusable.
- Error messages and issues with booking.
- Poor or non-responsive customer service.
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User reviews
Recent rating average:
2.10
All time rating average:
3.11
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-08 |  | | Why do you have to scroll back month by month just to enter Date of birth? This process takes ages to do surely in 2024 you should be able to enter the year of birth from a from down list. Otherwise easy to use and the trains are on time , very clean , and super fast from makkah to madina and jeddah. |
| 2024-12-04 |  | | I paid, got charged for the ticket then it just crashed without giving me any confirmation and later i found my seat unbooked ! With a no way to acess my reservation with any of the data i entered to book the ticket |
| 2024-11-20 |  | | Worst interface and ticketing service more worse than any other country. No refunds no changes. Hating this service lately. |
| 2024-11-15 |  | | Suddenly stops and has to uninstall every time to use it again |
| 2024-11-05 |  | | worked for one booking. Now it's completely locked out. unistalled the app and reinstalled it and started working again. |
| 2024-10-31 |  | | Error after login, then idle for some times. App can't be opened until I clean the data. |
| 2024-10-29 |  | | Not working at all crashes and says the app is unavailable at the moment. |
| 2024-10-18 |  | | Hello! I'm trying to book a one-way trip for 06 January 2025 but the app does not allow(no seats available)!!! I'm able to book only till 31 December 2024. Can you please advise? Thank you |
| 2024-10-17 |  | | I've reported the issue one year ago, it's still not fixed, there is a bug on Android version, while it works perfectly on OS. Can only access 1st login, then impossible to open the app a 2nd time. I found a work around which is to uninstall the app and re install everytime I need to open it. It doesn't work always when you clear data. Bottom lines. Can any developer fix this issue for god sake. |
| 2024-10-11 |  | | The app stops working if you sign in and prompts you to reinstall it to be able to use it |
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