Zara Home
Inditex Home Interior and Decoration Brand.
Total ratings
4.10
(Rating count:
26,516)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good quality products
- Excellent logistics for deliveries
- Easy navigation for some users
Cons
- App frequently crashes
- Payment processing issues
- User interface is not intuitive
- Difficult to track orders
- Problems with sold-out items in basket
Most mentioned
- Crashing and freezing issues
- Problems with payment and checkout
- Poor user experience and navigation
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User reviews
Recent rating average:
1.80
All time rating average:
4.10
Upgrade to see all 24 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | Great quality and service |
| 2024-12-10 |  | | 10/12/24 click on items and they open into different items. |
| 2024-12-07 |  | | prices vary significantly for same products within countries of the EU. makes me feel like a 2nd class citizen, shame! |
| 2024-11-29 |  | | I've had to uninstall it. It simply doesn't open anymore. It was never a good app before (long loading before opening, counter-intuitive scrolling) but now it simply refuses to open and I'm better off on the regular website. |
| 2024-11-06 |  | | Everytime I open the app it tells me something is wrong, not sure what's up with the android version |
| 2024-10-17 |  | | Really waste app.. shows the option of standard delivery but does not work. The payment does not go thru ideal |
| 2024-09-01 |  | | The app keeps crashing, and the use of royal mail to deliver its items makes the whole process frustrating, which is a shame because Zara home products are very good |
| 2024-08-13 |  | | Previously had been given an update to a sale, which when questioned they said was only available in dubai so I shouldn't have received any promotional material. Now half of my items were not delivered. Via web chat, they stated it was being delivered separately. I received an email a few days later saying it had been refunded. I called them, for them to tell me it was a special circumstance where the warehouse had refunded it and I could proceed to buy it again. A complete waste of my time. |
| 2024-08-12 |  | | As much as I love Zara Home, I hate their app and prefer to buy in store. The app is not user friendly and bugs all the time. Right now I have 26 items in my cart, but I can't see any of them, the page is white, so I cannot complete my purchase 😢 😫 |
| 2024-08-03 |  | | The application is a disaster. Hanging, reloading, I could not combine payment with gift card, so had to drop some items. Seriously, you need to rethink how you do mobile apps folks. |
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