IndiaMART - B2B Marketplace
Online Business App to find Verified Exporters, Manufacturers & Suppliers India
Total ratings
4.75
(Rating count:
706,625)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good platform connecting buyers and sellers.
- Wide variety of products available.
- User-friendly interface.
Cons
- Poor customer service and support.
- High number of irrelevant and fake leads.
- Hidden charges and issues with subscription cancellations.
- Concerns over privacy and data sharing.
Most mentioned
- Difficulty in cancelling subscriptions.
- Fake and irrelevant leads received.
- Harassment calls from suppliers.
- Customer service is unhelpful.
- Issues with the app's search functionality and product listings.
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User reviews
Recent rating average:
2.50
All time rating average:
4.75
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | Worst service I have ever received from any B2B platform. They collab with few large firms to only them they are providing good leads. With small business owners they only do scam. I will never take any service from them in future. I wasted my money 👎 |
| 2024-12-14 |  | | This is a best application and it's my first experience in it and here I got expensive things in low price and it's costomer care services is very nice,i like it very much... |
| 2024-12-13 |  | | Very poor service as you go for the higher service like Star, no one will help you out in any issue, customer can review 1 star even without any reason, without contacting you, most of the problem have no solutions , you have to adjust with the things . No constant flow of leads , mostly days goes with no buisness. Don't Go for higher plans like maximiser or star . Very Disappointed & waste of money. Doing fake promises to sale higher plans. |
| 2024-12-11 |  | | It's an Uber for all SME coming and meeting Buyers at the same platform saving lot of Advertising cost. And it also helps in give you a Platform where you can Post Product images, Specification and features, They also create your Website for more customer interactions. There search engine works perfect and help me even help me search for customer in my specific Product category. Still there are certain lacuna in Indiammart where you have to buy the Buylead to see who is seeing your catalog. |
| 2024-12-04 |  | | Third-class app, like a B-grade movie. The team seems to lack aesthetics and disregard user-friendliness. Constantly forces you to grant permissions—deny one, and they keep pestering you like persistent politicians. Pathetic usability. It was truly disappointing. |
| 2024-11-29 |  | | This is the worst app to use the customer service is bad I am registered as a seller to the app as they said I buyed there top subscription of 3yrs it's really a useless thing the leads we get are 90% fake and if we complaint to there staff they say it's your fault you didn't properly list you products after doing this all things I still didn't get any results and after complaining about this they didn't help me In any ways |
| 2024-11-29 |  | | App is great, if they don't call back you insisting for help. The calls were never helpful, not even 1%. We'll find everything from search bar, telephonic help is not needed. |
| 2024-11-25 |  | | Once you pay, they will charge more so lots of hidden charges 1) international buylead were free than in middle of contract they started charging 2) whoever (customers) watch your catalogue was free to check now you can't check beyond 1 week and also they are chargeable Also since lst 3 month they are shifting to AI so very low buylead which mens hardly 2 which are also irrelevant are available, also they used to personally call and verified all buyleads but now all are computerised so fake. |
| 2024-11-22 |  | | Great app connecting buyers and sellers. I've bought many products . Also it has helped me buy many new products which are not available in my locality. |
| 2024-11-17 |  | | I am using this app since 9 years. Initially it wss good. After few years it becomes useless app for small business. They act like they are sincere and hard working to get leads for you, but you will not get a single lead. They create a WhatsApp group and they will send few irrelevant leads to prove that they are trying to help you. It will not help you. You will get notification from india mart. But you can't buy a lead or it will disappear from buy leads immediately if you open the app. |
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