Premiership Rugby
The new and free to download Official Premiership Rugby app
Total ratings
4.36
(Rating count:
536)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- The app frequently crashes or freezes, requiring phone reboots.
- Casting to TV is unreliable and often fails.
- Users experience issues with ticket downloads and accessing features without an internet connection.
- Streaming quality is low, with standard definition and low frame rates.
- The UI is unclear and navigation is difficult.
Most mentioned
- The app does not reliably play videos or allow for proper casting.
- Users are frustrated with the ticketing process and app functionality.
- Many users report receiving poor customer support or not receiving responses to their issues.
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User reviews
Recent rating average:
1.40
All time rating average:
4.36
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-05 |  | | It would be helpful to have access to features such as the top scores or most points scored. This information could provide valuable insights into performance trends and highlight areas for improvement. |
| 2024-09-23 |  | | Not working correctly, I sent a mail to support again and have not heard anything back from them , the same problem as last year , the game predictions tab is missing 😳 |
| 2024-06-08 |  | | Crazy to have an app that requires data at the venue to access tickets that have been downloaded prior to the match. With high attendance matches, data services are limited causing delays at the gates, and frustration for the spectators. Needs to have a better way to download prior to the match that doesn't rely on a phone signal to access at the venue. |
| 2024-06-08 |  | | Appalling. The team who designed this app have never stood outside a stadium trying to download tickets with thousands of other fans swearing about this rubbish experience. To force the app as the only channel to receive and present tickets when it's so badly designed is an extremely frustrating experience. The navigation is unclear, the endless crashes, the circular log in processes. Terrible |
| 2024-05-20 |  | | Another app. Another account. Another ticket page that is impossible to find in the app. Another app that needs an internet connection at a ground that typically don't have any. Another app that can't save to Google Wallet. Tried to watch some stuff through and feeds are jumpy and low rez. Rugby trying desperately to kill itself as a sport. |
| 2023-10-15 |  | | Absolutely useless. Took ages to secure a PRTV day pass. 10 mins to load things before the game is 20mins short. It took 25mins to be able to expand the pop up to a small pad screen picture. Casting was a joke with a postage size picture only being possible on the TV. Save money and listen on the radio for free! In adfition to this I have just found out I have been charged twice for one pass. Trying to get a refund. But I am not holding my breath. |
| 2023-02-25 |  | | Satisfactory but not BT Sport quality video. I could watch on TV with Chromecast but looks like standard definition with low frame rate so the action is not very smooth. Similar to other live video feeds I have watched say from Facebook live. Update 25/2/23. App on phone seems unresponsive. Not even sure how to make a purchase now. Reduced from 3 to 2 star. |
| 2023-02-25 |  | | Ridiculous that it can't be downloaded to Android TV. Casting unreliable, often freezes halfway through so miss chunk of the game. Have had to resort to using it through 2nd device to get it to start again. Presumably it was only ever tested on one type of device that's now out of date. |
| 2023-01-28 |  | | August 2020 - Limited functionality. Not enough background info available. Look elsewhere. It's also inaccurate. Tigers v Wasps, penalty count is so wrong it's laughable. Uninstalled. Update, reinstalled, no improvement, possibly worse. Uninstalled. There's an Australian app that has better and more up to date info than this. Update January 2023. Tried the app again. It's even worse, total waste of space. So little information, so unstable, just don't bother. |
| 2022-12-26 |  | | Virtually unusable. Locks up frequently, necessitating a phone reboot. Sometimes will not play games that I have bought a pass for. Doesn't always cast properly. It has been released way before it was ready for general use. The only part of it that works well is the one that takes your payments. |
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