IKEA Saudi Arabia
This app is for Saudi Arabia only.
Total ratings
4.30
(Rating count:
8,738)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- fast online purchases
- quick and easy browsing and purchasing experience
- good app for browsing furniture
Cons
- frequent crashes and bugs when using the search feature
- poor customer service and long wait times for support
- issues with delivery and order fulfillment, including items out of stock and delays
Most mentioned
- app reliability issues, especially related to search
- poor customer service experiences
- problems with order fulfillment and delivery delays
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User reviews
Recent rating average:
2.20
All time rating average:
4.30
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-10 |  | | fast online purchases. however, most of the items are out of stock. |
| 2024-11-02 |  | | When I try searching, the app immediately close |
| 2024-11-02 |  | | App keeps bugging out everything u would enter the search bar it would kick me out of the app if that was fixed then the app would've been way better |
| 2024-11-02 |  | | It crashes as soon as I click on search box to write anything. |
| 2024-10-28 |  | | Downloaded and placed order. After charging the money the product was not available. Been calling Customer support for 3 days days and nobody answers. I had to visit the branch to cancel the missing item. Upon cancelling the product only half of the amount was refunded. Now its been 2 days i'm calling customer support to lodge complaint again and nobody is answering. |
| 2024-10-21 |  | | App is very difficult to operate. Not user-friendly |
| 2024-10-16 |  | | Quick and easy. |
| 2024-09-26 |  | | Worst experience with ordering, the shipment follow-up is not accurate, The estimated delivery time is flase (2 extra weeks) and they didn't deliver the full order but it marked as delivered |
| 2024-09-14 |  | | Placed an order 2 weeks ago, hasn't been delivered yet. No updates on the app or website. Customer service not helpful with the tracking. |
| 2024-08-03 |  | | good app for browsing and purchasing furniture but I think they can improve functionality of the app. search feature can be improved. |
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