IHG Hotels & Rewards

Guest how you guest when you book one of our 6,000+ hotels and earn rewards.

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IHG Hotels & Rewards

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App stats

By: IHG Mobile

Users: 9,776,557

23.24K

Rating: 4.85

(159,928)

1,349 new ratings

Version: 5.61.0 (Last updated: 2024-11-20)

Creation date: 2010-07-16

Email: ih*****@ihg.com

URLs: Website ,Privacy policy

Permissions

Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage

Storage: read the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
connect and disconnect from Wi-Fi
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 11,912 ▼ 7

Other rankings

#29 in Travel and local (Free) ▲ 2 #14 in hotels keyword 86 ▲ 4

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

And the award goes to…IHG One Rewards! See why guests voted our app “Best in Travel” and “Best User Experience” at The Webby Awards, the leading international awards organization honoring excellence on the internet.

IHG Hotels & Resorts: 6,000+ destinations. 19 hotel brands. 1 app.
Earn rewards when you book with any of our hotel brands from our IHG One Rewards app. From family-friendly stays at Holiday Inn hotels, to business-ready accommodations at Crowne Plaza hotels and luxury getaways at Iberostar Beachfront Resorts, we have a brand designed for however you like to stay.

We make booking simple
When you download the IHG One Rewards app, travel becomes a breeze! The app makes everything simple at every point of your journey – from booking to check-in and check-out. Quickly book and re-book a hotel in seconds, then add hotels to your Wishlists for future visits. Whenever you’re ready to find your next destination, you can easily filter hotels by rates, distance and amenities.

There’s more! With Wi-Fi Auto Connect, you can automatically connect to free Wi-Fi upon arrival at our hotels. Speaking of arrival, our app allows you to digitally check in (or out) at your hotel, saving you some time in your travels. Want to get a better view of the area around your hotel? Our app can be your guide, where you can see what restaurants, streets and shops are nearby.

Access everything you need
With the IHG One Rewards app, you can access all your trip details, get trip reminders, modify or cancel your reservations, and view expenses from your current stay. Need directions, parking info or a list of hotel amenities? The app has you covered.

Get rewarded
Access exclusive member rates and offers, earn points to use for free nights, and rack up Milestone Rewards like Food & Beverage Rewards and Confirmable Suite Upgrades. With our free and secure app, you can easily keep track of your points and benefits, pay now or later with Points & Cash, and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your Google Wallet for easy access to your membership status and points. Not a member yet? Sign up for free in the app to access more perks and exclusive offers.

Travel with ease
Enjoy flexible booking options with free cancellation on most rates. Rest easy with world-class cleaning processes and get notified on the latest travel news. Need help? Chat with us in the app or speak directly with one of our customer care representatives. Whenever, wherever and however you travel, we’re here for you.

Connect with us
Website: https://www.ihg.com
Instagram: https://www.instagram.com/ihghotels/ and https://www.instagram.com/ihgonerewards/?hl=en
Facebook: https://www.facebook.com/IHGOneRewards/
TikTok: https://www.tiktok.com/@ihghotels

Our brands
Holiday Inn®
Holiday Inn Express®
Holiday Inn Club Vacations®
Holiday Inn Resort®
InterContinental® Hotels & Resorts
Six Senses® Hotels, Resorts & Spas
Regent® Hotels & Resorts
Kimpton® Hotels & Restaurants
voco® Hotels
Hotel Indigo®
EVEN® Hotels
HUALUXE® Hotels & Resorts
Crowne Plaza® Hotels & Resorts
Iberostar Beachfront Resorts
Garner ™
Avid® Hotels
Staybridge Suites®
Atwell Suites™
VignetteTM Collection
Candlewood Suites®

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use for booking a stay
The option to choose 'traveling with pets' as a room preference is a plus

Cons

Login issues and inability to access accounts through the app
Poor customer service and support
App crashes and performance problems, including lag and UI responsiveness
Lack of features like digital check-in and mobile key
Notifications not being useful and no option to turn them off

Most mentioned

Login problems and incorrect credential errors
Unresponsive app and issues with navigation
Poor customer service experience
App performance issues and crashing
Lack of necessary features compared to other hotel apps

User reviews

Generally, a great app experience, BUT, as a stay preference setting, they really need to add the option to ask for NO adjoining room. Trying to sleep during the day because I drive thru the night for work is nearly impossible when you can hear a very loud TV under the door. If I can't sleep here, I'll sleep driving, and people will die. Add that option, and I'll give you 5 stars.

Dan Mohnkern, 2023-11-09

I have deleted and re-downloaded app about 10 times and the issue is still not fixed. I can log in online, but anytime I try to use the app, it doesn't allow me to. I reach out to support and all they want to do is reset my password, but it is clearly not an issue with my account rather than the app itself. I've even emailed them and have not gotten a response. I love IHG, but the app is terrible. Doesnt allow me to look at hotels because i am not signed in. Definitely needs ALOT if work.

Lexus P, 2023-04-01

Using to book hotel is great. Trying to get a problem solved not so much. There customer service is really bad, and that is after being totally frustrated trying to get to a human. Spent hours on phone only to lose contact and have to explain to another person or to be transferred and be cut off. I still have not been able to resolve my issues.