Clearview's Mobile Banking App
Total ratings
4.62
(Rating count:
4,012)
Review summary
Pros
- User-friendly interface
- Accessible features for banking and transactions
- Quick transaction updates
- Convenience of transfer features
- Good customer service communication about maintenance
Cons
- Mobile deposit feature is unreliable and frustrating
- Issues with app stability and unexpected logouts
- Recent interface changes have made navigation more difficult
- Pop-ups and ads that are intrusive
- Inability to show pending transactions
Most mentioned
- Mobile deposit issues
- User interface changes
- App stability and access problems
- Navigation and ease of use
- Customer service experience
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User reviews
Recent rating average:
3.60
All time rating average:
4.62
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-13 | Trent Asher | It's good when the bugs are found and fixed. Otherwise a very great app and very convenient. | |
2024-12-10 | Tiffany Paterick | Terrible. Hardly ever works. Check deposits are a nightmare. | |
2024-12-08 | Stacy G | Not intuitive. Finding what you need is difficult. To deposit a check you have to wait while it "deposits" it but then every time it tells you to recheck the photo, which usually ends up as yes the photo is fine. Have it check the photos first and then deposit it, skipping the unnecessary step. | |
2024-12-07 | Emily Gasior | Very easy to use, even chatting with someone during hours is easy. | |
2024-12-06 | Donald Crawford | Doesn't crash and easy to use and follow lots of information | |
2024-10-27 | Craig Stairs | Great app. Gives lots of choices and the ability to do other things and even live chat. Great work Clearview credit union. | |
2024-10-15 | Melissa Cadamore | Been trying to get on my app all day and get a message saying there's an app error tried calling customer service and everyone is busy . | |
2024-10-12 | Patty Hollar | Only issue is that I am unable to pay my cc online if balance owed is less than $16 which it sometimes is. This can result in late payment by snail mail. | |
2024-10-01 | Gina McNulty | I used to love this app and had zero complaints, but since they changed the user interface for the bill pay feature, it's very inconvenient. I wish they would change it back! | |
2024-09-23 | baron fogle | I haven't explored all the features available, but it has been very user friendly so far! |
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