max
Benefits, loans, operations and payments
Total ratings
4.27
(Rating count:
26,797)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Helps manage expenses effectively
- User-friendly interface with categories of expenses
- Good potential for controlling finances
Cons
- Poor customer service and support
- App has bugs and crashes frequently
- Demanding frequent password changes is frustrating
- Limited functionality for payment methods (e.g., fingerprint not working)
- Missing multilingual support
Most mentioned
- Issues with customer service and account setup
- Bugs leading to app crashes
- Confusing rewards system with limited benefits
- Problems with password management and authentication
- Desire for an English language option
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User reviews
Recent rating average:
2.80
All time rating average:
4.27
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-08 |  | | Add English language as there isn't. As had to translate it. |
| 2024-11-18 |  | | Thank you for fixing the app! I can use and enjoy it once again, it is a great tool foe managening expenses with convenient forcast built-in |
| 2024-08-08 |  | | App on pixel 7 pro has fonts too big and the words overlap each other, didn't find a way to make them smaller, fonts on phone are set to small |
| 2024-07-09 |  | | New version doesn't functioning for me and others. May be DB/Server problem. |
| 2024-03-27 |  | | Prior even to the app itself... The app's updates descriptions are written in such a uniquely amazing way... Like no other... Actually succeeding to trigger, within a user, a personal emotional experience and connection to what is just a financial product... The team members who write those are nothing short of an invaluable treasure for Max. |
| 2023-10-10 |  | | Horrible service. For the past 3 weeks I have been trying to setup an account for online payments with these guys with no success. Their customer service is hard to reach and once you do they have no response on the issue. They promised several times to get back with a response yet there is no luck. Real bad customer support and services. Look else where. |
| 2023-08-23 |  | | 1. I simply want to look at purchases for the past mont or two. Is that too much. There is no one to speak to. No people. 2. How much interest I pay. 3. I want to pay using the phone and keep the credit card at home. Impossible to learn from this app. 4. Many of your clients are whizzes in computer languages. Please consider all your clients not only smart young ones. 5. I see that Max Cards will get me everything I need to manage my life except I will never find my lat 50 purch |
| 2023-06-18 |  | | Very good and clear Application. I'm totally satisfied with it because it helps me a lot to control the expenses with the Max credit card. Congratulations to the team who had developed this App. Definitely high tech geniuses. Period. |
| 2022-06-14 |  | | Max payback is terrible. There's fine print to read (too much, in my opinion). You can't get the money for purchases unless you spend at least 400 shekels on their tourist promotions. Also, the process is confusing with paragraphs of instructions in small print. |
| 2022-02-13 |  | | As of the latest released version (build v20.11.1.42) android app is missing face detection feature among its authentication methods. Also - the recently introduced purchase tagging feature is only available through web interface (app doesn't allow viewing/editing of customized tagging). |
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