Identity Guard: ID Protection
Finance theft & fraud alert; credit monitor, WiFi security VPN, password manager
Total ratings
3.23
(Rating count:
141) Upgrade to see all 25 reviews
User reviews
Recent rating average:
1.80
All time rating average:
3.23
Upgrade to see all 25 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | Specifically referring to the app. The provided protection is a different subject. This app never works. Have to use the website. Every time I open the app, it glitches and flashes endlessly after I log in. It's completely unusable. |
| 2024-12-16 |  | | Functionality is hit or miss. I keep getting prompted to download Aura and the customer service people seem clueless. |
| 2024-12-01 |  | | Update: clearing all data or simply uninstalling and reinstalling appears to fix the issue. Changing to 3 stars for now. App keeps making the screen flash every second or two making it impossible to actually use. Appears to be an issues for a couple months now based on other reviews. This issue should have been addressed already. |
| 2024-11-26 |  | | It keep flashing, and never show contents. |
| 2024-11-24 |  | | Since the day I signed up I have not been able to use the app... It takes a few seconds to load then the app opens and my screen flashes... App display goes on then off...on then off... This continues and the app is unusable... Galaxy S22 Ultra |
| 2024-11-10 |  | | The app hardly ever works! As much as I pay yearly the app should work!! |
| 2024-11-05 |  | | I give it 3 stars. Normally has worked fine. I have not been able to get the app to work for a month now. Just loads and resets constantly. |
| 2024-11-04 |  | | Having issues with the app on my phone. Will not open so it's making the tool useless. |
| 2024-10-22 |  | | After logging in, screen is blank. Need to reinstall to fix. |
| 2024-10-15 |  | | App continuously reloading. Completely unusable. |
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