IBM Security Verify
IBM Security Verify adds an extra layer of security to your online services.
Total ratings
3.22
(Rating count:
779)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Once set up, the app is smooth to use.
- TOTP (Time-based One-Time Password) works fine.
Cons
- Many users encounter errors like 'Oops, something went wrong' or 'Can't play this video'.
- Issues with QR code scanning and account registration.
- Push notifications do not work for several users.
- Problems persist after reinstalling the app, with some users unable to access their accounts.
Most mentioned
- Issues with QR code scanning.
- Error messages preventing account access.
- Push notification failures.
- Problems following app reinstallation.
- The app crashing or not opening.
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User reviews
Recent rating average:
1.70
All time rating average:
3.22
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-26 |  | | I am only installing this because I need to sign in for school. there email system doesn't work at all what so ever, I couldn't get password change or verification emails, but suspiciously get emails for other 2FA methods. I bricked the normal 2FS sign up by selecting it then back out. IBM, you need to fix this garbage ASAP. Update: the this app doesn't work either, the qr code just says something went wrong and there is no manual code provided to input. This transcends trash. |
| 2024-11-08 |  | | I keep getting the error "Can't play this video." It doesn't allow me to migrate to the QR Scan page. Please help. |
| 2024-10-08 |  | | I have downloaded this app on my new phone and am trying to register. App is asking me to scan a 'QR' code! I do not know where to see the 'QR' code for scanning. May I request help or support team contact? |
| 2024-10-07 |  | | When I open the app to connect an account, show me a message "Cannot play this video" and I cannot make more nothing. Impossible to use |
| 2024-10-05 |  | | The app once setup is smooth to use and never lets you down. However, during the first setup on new device, you might wonder on how to put up the QR code. It was sorted for me, by my organization internal threads. Overall , a very handy app after the setup. |
| 2024-06-24 |  | | I am unable to connect my account. "Cant play this video" pop up occurs what I need to do ? |
| 2024-03-14 |  | | question but the support page sent me to another that simply said page not found, IBM quantum platform, Do quantum superposition in programing means that it can be both 1 and 0 until it's observe? I guess that this means for security at least, that any saved info on a quantum computer on qubits, even if you get access to all the code, without the actual password to reveal the position of each qubit, it would be impossible to get and can be done so the wrong password gives false info or a virus? |
| 2023-12-05 |  | | Provides errors on both ends: website (CSIAH3112E) and this app ("Oops, something went wrong") and it locked my account due to your errors. IBM used to be the pinnacle for quality products including security. Now, it seems they can't get a basic authentication application to work properly given my experience and the reviews below. Please do better. Until they do, I suggest using Cisco DUO. |
| 2023-07-26 |  | | Trash! Maybe if I leave a review this company will actually help me. I can't get my unemployment because ohio jfs uses this app to verify and it WILL NOT WORK and they can't fix it. Its taking me twice as long to get everything submitted because I hace to call and their hold times at 4+ hours. |
| 2023-07-06 |  | | This app doesn't have push notifications. Its really unconvinent as you don't know when someone is trying to login. I have given all the notification permission also i have enabled the app to be open when unused then too its not showing notification. |
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