My ClinCard®
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Total ratings
2.15
(Rating count:
312)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Users appreciate the virtual card functionality for online purchases.
- Some users found the app easy to use and intuitive.
Cons
- Frequent login issues, including white screens and incorrect password messages.
- Problems with transferring funds to bank accounts, often related to linked accounts not appearing.
- Customer service difficulties and subpar support experiences.
- Inability to use the card at some merchants, despite claims of wide acceptance.
Most mentioned
- Issues with white screens after login.
- Difficulty in transferring funds from the card to bank accounts.
- Frequent and frustrating login errors.
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User reviews
Recent rating average:
1.40
All time rating average:
2.15
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-02 |  | | I kept getting the error message "General Processing Error" while signing up. Fingerprint login works less than half the time. It is not compatible with password managers, so you have to use a simple password that's easy to hack. It took several days after adding my bank account before it would let me transfer to it. It will not let me transfer some of my balance the bank account, it only lets me to transfer the entire balance. |
| 2024-10-01 |  | | By far the worst app I have ever been forced to use. Had taken more than 3 months, 3 devices, and dozen password resents and now I can't even transfer money out because my linked account simply won't show up on the transfer screen. Wish I could go back to getting a check in the mail because this is atrocious. |
| 2024-08-06 |  | | Terrible app. More often than not it gives an incorrect password message despite using my fingerprint or pasting it in from my password manager. Several tries later it finally lets me in, usually after having to kill another "session" that's running. Where I don't know. |
| 2024-07-03 |  | | They literally say they are accepted anywhere Visa debit cards are accepted. My bank card is a Visa debit card. I tried to use this card at a place where my Visa debit card was accepted and Clincard got rejected. When I called for help they said that the merchant doed not accept the card. It's not true. They also will not give you a list of places it is accepted. I am at least in the process of getting my funds transferred to my bank account so I can use them. |
| 2024-05-25 |  | | Right now it is impossible to transfer money to a bank account because the bank account I added does not show up. Making this app pretty much useless. Not to mention the fact that the app is just a mess in a lot of places, from it's crazy slow interface to text that is overflowing or clipped. |
| 2023-08-24 |  | | Only worked once before it just started showing me a blank screen when trying to login. Secondly, I can't login to the account on my computer as it say my username and password are not valid. Customer support is no help saying they can't do anything. Very difficult to get your money off the card. Won't be accepting this as payment in the future. |
| 2023-08-15 |  | | Initially the app worked great and I could open to see my balance. Randomly it started glitching, after I log in I get a blank screen that shows me nothing. I've deleted and redownload the app, restarted my phone, and even tried logging on from my browser which has it's own problems. Now I have to call everytime I want to check the balance. There's a lot that needs to be worked out with this app. |
| 2023-07-24 |  | | When I log in, it stays on a white screen. It's not just about the app, though. Even through their website, ClinCard makes it damn near impossible to access funds. My virtual card was active almost 2wks ago and declined, so I connected my bank, but that took 2 days longer than it should've on top of the transfer taking 3-5 days they don't warn you about beforehand. 15-20 days will have passed since my "funds were available" until they actually are. I needed this for meds, and I'm PISSED |
| 2023-07-23 |  | | Always goes to a white screen instead of showing me my information. Very bad app. Even uninstalled and reinstalled. What a damn joke. And when I just google clincard and try to log in it says either my user name or password is wrong. Even though I've been using the same combination for 5 months. So frustrating |
| 2023-07-05 |  | | This app is great except for the fact of the screen going White and not letting you do anything almost every time you try to login. I never know when I go to login if I'm going to be able to see my balance or just see a white screen. I would give this app a better rating if they would fix this problem. |
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