Completely redesigned app to the world-class scheduling and management software.
Total ratings
4.85
(Rating count:
9,629)
Review summary
Pros
- Stable, flexible scheduling capabilities for users and managers.
- Useful for posting and updating schedules.
- Supports employee communication and availability updates.
Cons
- Frequent bugs and crashes, making the app unreliable.
- Difficulties with notifications and reminders.
- Clunky interface that is not user-friendly.
- Inconsistency between app functionality and web version.
Most mentioned
- Issues with clocking in/out properly.
- Frequent need for reinstallation due to glitches.
- Difficulty with scheduling shifts through the app.
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User reviews
Recent rating average:
2.50
All time rating average:
4.85
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Date | Author | Rating | Comment |
---|---|---|---|
2024-06-20 | Referee Rob Jackson | App either refuses to clock me in EVEN AFTER I take a photo, it says "cannot clock in without photo", or it will completely crash. now I'm considered late. I'm not the only one with these issues. unfortunately I cannot screen recording anything, and my phone won't screenshot anything. I'm tired of this app and its issues. y'all seriously need to fix this, because even a minute late can cost someone their job or hours. | |
2022-08-27 | Jess Michaelis | Ease of use isn't the best, but it does what it needs to I guess. I wish picking and acknowledging shifts was as easy as it is on the web browser. My company does 30 minute shift slots clicking one then acknowledging click another then acknowledging etc etc etc here I am getting in zombie mode screwing up my schedule. It's awful. My suggestion give the option to pick all the shifts you want, then acknowledging just like online. I am not a fan of the app use the website to save yourself time. | |
2022-03-19 | Sasha Rotanova | It was working Okay-ish until my supervisor changed my permissions and then returned it back to how it was (we were trying to see something). The app (and PC version) did not return back. After 1 day PC version returned back to "normal" (it was glitching a little before, we were trying to get rid of glitches in the first), but the app is still not showing me shifts' notes. It's seriously acting weird lately, and she double checked - all permissions are back. | |
2021-12-29 | Matthew Pennington | Absolutely terrible, never opens and never works. Can't hardly ever clock in which is obviously very frustrating for obvious reasons. Wish my company didn't switch to this app. It'd be nice if I could just access the website normally on my phone but can't even do that, it forces you to use this terrible app that takes FOREVER to load. Or never opens AT ALL! Maybe the problem is on my end? Either way this has definitely been my best experience with this app. | |
2021-10-11 | D McBean | This app is very useful , however, I do not receive notification alerts before a shift , so you know like an hour before or even 30 minutes before. It looks like I have alerts set up via the app , but I don't seem to get them. It MAY be something in my settings , I'll have to check. However, if it's not , I would like to see an improvement in the reminder notifications. Thank you ! | |
2021-10-08 | Meo Maia | Nice when it works. Not sure what happened but I'll get a perpeptual "loading shifts" popup blocking my dashboard that prevents me from actually interacting with the app. Uninstalling seems to be the only thing that fixes the issue, but the popup comes back up again after a few launches. It's kind of annoying to have to redownload the app if I want to look at my shifts from home. | |
2021-07-28 | Taylor Hancock | I've been trying to use the widget option since the update. The widget doesn't seem to want to work all the time. It will load up like a week of shifts but after those pass, it will say I don't have shifts in the next 7 days (which unfortunately I do). I open the app all the time, and sometimes it catches up and loads more shifts into the widget. it is 50/50 if it works not | |
2020-09-12 | Deborah G | Stable, flexible scheduling app I've used this app as an employee and now as a manager. It has everything I need to schedule my team. I can post schedules, either assigned to employees or for them to pick up their own shifts. They can update their availability and contact info and communicate with each other. The Android version is stable. IOS has issues. Several of the functions are only available on the web-based version. Support is amazing. | |
2020-01-30 | A Google user | Constantly requires reinstall. It freezes and or glitches in some major way that requires reinstall on frequent basis. Customer service "fix" was a string of instructions worse than reinstalling. FIXED -- apparently my (and others in same company) credentials / permissions had been altered / corrupted in the program and did not match what was listed by my company. If this happens, have someone check this. | |
2020-01-30 | A Google user | This humanity app is too bright and difficult on the eyes.....the previous humanity app had warmer colors and was easier to read. So u all need to stop trying to fix an app that wasn't even broke. And the original interface had a much better layout and design. I'm not sure why the developers were try to change the design....when the original design was perfectly fine. They always are trying to fix stuff that's not broken, and it makes it look worse. |
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