Hotwire: Hotel Deals & Travel

Cheap hotels & travel app

Hotwire: Hotel Deals & Travel

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App stats

By: Hotwire, Inc

Users: 3,791,426

1.73K

Rating: 4.01

(15,960)

3 new ratings

Version: 13.16.2 (Last updated: 2024-06-27)

Creation date: 2013-08-30

Email: su*****@hotwire.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 25,144 ▼ 38

Other rankings

#13 in hotels keyword 86 ▲ 1

Other platforms

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App summary

Analyze keywords

Hotwire: Hotel Deals

Save even more with exclusive, last-minute travel deals in the Hotwire app. Hotwire deals make booking travel easy, exciting, and affordable!

1. You pick the star-rating, location, amenities, and price.
2. We reveal your top-notch, deeply-discounted hotel right after booking.

We've added new ways for you to hack your trip and get the best deal, available only on the app:
• Discounted pricing and app-only coupons. Saving cash looks good on you.
• Draw your ideal neighborhood. Circle a specific location on the map, and we’ll find you a Hotwire Hotel right there.
• Sync with your schedule. You can add trip details directly to your calendar in a matter of seconds. The Hotwire app packs in everything our customers love about our site—and more—including:
• Unbeatable deals up to the last minute. Hotwire is the go-to app for booking money-saving, unforgettable trips. Book weeks in advance or the day of. Either way, Hotwire has you covered.
• Thousands of hotels to choose from. Think: trendy, boutique properties and iconic brands like Fairmont, Hyatt, and Marriott.
• Get 1 of 2. Hacking your stay just got easier in the app. We’ll show two hotels, and you’re guaranteed to stay at one of them.
• Our low price guarantee. Book with confidence—our rates won’t be beat.
• 24/7 customer service. Message our team with any questions, day or night.

Contact us anytime
Call 1-866-HOTWIRE (1-866-468-9473)
[email protected]
Visit the Hotwire.com mobile site
Hotwire, part of Expedia, Inc.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

HotRate deals are perceived as good value by some users.
Booking process is smooth and straightforward according to a few users.
Long-time users have had mostly positive experiences with hotel bookings.

Cons

Poor customer service and difficulty reaching support.
Inaccurate bookings leading to problems with selected hotels or rental cars.
Frequent app glitches, including failures to display reservations or timeout errors.
Misleading pricing and additional fees not disclosed upfront.
Issues with non-refundable bookings and cancellation policies.

Most mentioned

Customer service
App glitches and bugs
Misleading bookings
Difficulty with car rentals
Hidden fees and inaccurate pricing

User reviews

The app has a bug or two. Just as another review said, booking goes swimmingly. But after you have no record of your booking. Error message saying it cannot connect to "My Trips." Also get a weird copy icon as if you just selected something to copy. This shows up when you first open the app or when you refresh. I uninstalled and reinstalled and it worked properly for like 1 minute. Then it started bugging out again. I hope it's fixed soon.

Daria Johnson, 2024-04-03

Bait and switch. They showed some nice hotels, then booked me in a Holiday Inn with absolutely horrible reviews. The Holiday Inn was NOT on the list of hotels offered at that price. Now I'm being told, because it was a hot deal, I can't get a refund. Total bait and switch. Hotwire has changed. It used to be if they listed the hotels, only those hotels would be the ones. They switched me to one, not on the list. Go with another app.

Bart Johnson, 2023-07-15

Been using hotwire for a decade. Never again after my recent rental car experience. There were 500+ people in line for Thrifty whereas the other rental companies had no line. Looked online and the rates with Enterprise were identical for a last minute rental as what I paid to prebook through hotwire a couple weeks earlier. Took me 90 minutes to reach the counter. Of course no refunds, can't get ahold of anyone, and it kept giving an error in the app when I tried to pull up my reservation.