HotSpot Parking Transit Taxis

Mobile transportation payments

HotSpot Parking Transit Taxis

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View on Google Play Store

App stats

Users: 390,044
2.39K
Rating: 3.81
(3,874)
21 new ratings
Version: 15.3.0 (Last updated: 2024-12-02)
Creation date: 2014-09-15
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • download files without notification
  • receive data from Internet
  • view network connections
  • full network access
  • control Near Field Communication
  • run at startup
  • reorder running apps
  • draw over other apps
  • control vibration
  • prevent device from sleeping
  • modify system settings
  • Google Play license check

Ranking

# 99,656 ▲ 133
Other rankings
#12 in hot spot keyword 68

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App summary

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Description

The HotSpot Parking, Transit and Taxi mobile app allows users to pay for parking, transit, and taxi all from your mobile device! This provides you with a relaxed, care-free travel experience while visiting local shopping and tourist areas.

With HotSpot Parking, you can:

• Pay for and top-up your parking sessions from your phone.
• Refund unused parking sessions back to your HotSpot Wallet.
• Receive alerts 15 minutes prior to your session expiring and when your session has expired.
• Pay for parking tickets by simply taking a picture of your ticket and paying it through the HotSpot app.
• Get free or subsidized parking through merchant validation at HotSpot businesses.
• Use our real-time parking maps to find available parking.
• Purchase permits and manage your vehicles in the HotSpot app or online dashboard.
• With our user-friendly NFC tap system, pay through the HotSpot app by tapping your mobile phone at the gate.
• Manage multiple parkers under a corporate fleet account.

With HotSpot Transit, you can:
*Available in select cities
• Purchase digital transit tickets.
• Purchase monthly student, adult, and senior passes.
• Display your valid digital pass on your mobile phone when boarding the bus.
• View live transit maps to track bus locations.
• Use our Trip Planner to identify what bus to take and where the stops are.

With HotSpot Taxi, you can:
*Available in select cities
• Book a taxi.
• Receive dispatch notifications, such as estimated time for taxi to arrive and when the taxi has arrived.
• Pay your taxi driver through the app.
• Rate your driver to help us improve.

Savings and Community Donations:
• All valid CAA members in Canada receive great HotSpot membership savings. Members receive the Annual Plan for only $18/year.
• CAA Atlantic Canada offers a FREE annual HotSpot membership to their Premier package.
• HotSpot has partnered with United Way to give members the opportunity to give back to their community. Donate from unfinished parking sessions to help your local United Way build stronger, more prosperous communities for all.

Customizable Interface:
• You can choose the view on your Home page to be either Parking or Transit.
• You can change the app’s theme colour.

We hope you enjoy these awesome features and appreciate your support!

Much Love,
The HotSpot Team

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • Requires a second account with another service to process payments.
    • User interface is confusing and not user-friendly.
    • Minimum balance requirement of $10 in a virtual wallet to pay for parking.
    • Buggy app with frequent crashes and errors.
    • Slow and inefficient customer support.
    Most mentioned
    • Users express frustration with the need to add credits to the account instead of direct payments.
    • Many reviews mention that the app is complicated and difficult to navigate.
    • Several users highlight a negative customer experience regarding the payment process.
    User reviews
    Not sure why you need to open a second account with another app in order to process payment. I did not do this and immediately uninstalled. I would rather the inconvenience of paying at the kiosk than using this app... or two apps, or how ever many it's going to ask me to download next. What a very bad experience. Edit: No, I won't contact you. There are other reviews that mention needing a second account. So either you have no idea what's going on with your own app or you're lying.
    by David deOrla, 2024-11-20
    Would give negative star if possible but require to give 1 star. App was available in another small town and opened app to use but it did not accept credit in the app. Had to use QR code and re-add funds. How retarded is that? Not interactive and it even gave option for that town we were in!!!
    by Yu First, 2024-11-13
    A cheaply made app. The difference between "parking" and "permits" is confusing. Permits means long term parking. You want to park for 2 days? Enjoy scrolling through 10-19 first since they didn't sort the numbers properly. You you want to park at 5 pm and get a 2 day pass so you can pick up your car at 4 pm in 2 days? Too bad, it's inclusive of today and only good until midnight tomorrow, you'll have to buy 3 days instead. 2 stars because the app seems to work, but that's the only positive.
    by James, 2024-11-07
    View all user reviews