My Device by HMD
Helping you get more from your Android phone or tablet, for longer.
Total ratings
3.87
(Rating count:
181,249)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Excellent prompt and polite customer service for issue resolution mentioned in one review
- App showcases features and device status
- Good storage capacity mentioned in Nokia C1
Cons
- App frequently crashes or displays error codes (e.g., error code 107)
- Inability to effectively assist with user problems leading to frustration
- Battery issues across multiple devices
- Frequent updates causing more problems than solutions
- Poor call and internet service after app updates
Most mentioned
- App is buggy and does not function properly
- Customer support is ineffective and unhelpful
- Problems with specific devices, especially Nokia C1 and Nokia G21
- Software updates causing existing features to break
- User experience deteriorating due to frequent interface changes
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User reviews
Recent rating average:
2.70
All time rating average:
3.87
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | Since my phones updated to android 14 I cannot see any of them on my PC to transfer files from phone to PC. The all worked before android 14 update. |
| 2024-12-06 |  | | See how "my device" can become "your device" and then morph into "our device... Easily!! Try it out today!! |
| 2024-11-24 |  | | Describe your experience optional to improve what is my device by hmd to direct you to I definition of quality and investment of how you know what is an headquarters of what is the movie or what is your supplying to what required or what is your frequent required to a person or a personality of interest of how you can find your device my device is my interests and idea I have an Android phone to show my optional of investment on an hmd that qualify for the years that makes water reply to you or |
| 2024-11-19 |  | | Nokia C1 second edition is not a good phone, it freezes, malfunction does all this unknown sorts of thing not to mention playing simple videos it's a problem. Not a good phone for business |
| 2024-11-19 |  | | Unable to make or receive calls/voicemails through my carrier, Aldimobile, as of late October 2024. My successful installation of VoLTE two months prior, in August, disappeared shortly afterwards. Please assist, if you possibly can. This is my only device and leaves me in a dangerous position, if our old MGB breaks down with my ,96 year-old mother on board. |
| 2024-10-31 |  | | App doesn't work , support is none existent and Chat does not work either (error code 107) waste of time . |
| 2024-10-26 |  | | This app ain't allowing me to send any message at the support chart page and I have issues with my phone |
| 2024-10-12 |  | | How about a system manager to help close running processes and clean up cache from apps, please, I like this Nokia phone but the phone runs slow and I want to clear up the clutter running in the background. Thank you for your time |
| 2024-10-10 |  | | I tried to chat with support desk and after logging in , when I try to send message I get error code 107. Tried logging out and in but same error. |
| 2024-10-02 |  | | It's good app showcasing all the features and it's status. But doesn't show support chat in available timings |
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