Welcome to Alice’s adventure tour! Let’s save her friends from black magic.
Total ratings
4.64
(Rating count:
23,211)
Review summary
Pros
- Visually appealing and cute characters
- Relaxing and fun gameplay
- Free to play without forced purchases for energy
- Engaging events that players enjoy
- Rewards for merging and progressing through levels
Cons
- Frequent game freezing and crashing
- Poor customer service response
- Issues with ads not providing rewards
- Loss of progress after updates or reinstalling the app
- Slow energy regeneration and changes limiting gameplay
Most mentioned
- Game freezing and technical issues
- Customer service problems
- Loss of progress after updates or reinstalls
- Energy and ad-related frustrations
- Enjoyable graphics and events
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User reviews
Recent rating average:
2.70
All time rating average:
4.64
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Date | Author | Rating | Comment |
---|---|---|---|
2024-07-27 | Lisa Keathley | The game constantly resets the 3 day additional worlds constantly deleting all my progress while never returning any coins or diamonds I spend on progress. And I have never received a response from customer service at any time. Fun game when it works right, but absolutely no customer service whatsoever. If customer service was improved or if issues were corrected then so would my rating. | |
2024-07-04 | Holly Wilt | Going nowhere fast. I open the game, click on a task and it tells me I need to do XYZ first. So I go where it says and basically in circles. I keep thinking if I wait and come back, something will become available for me to do but I've been stuck for two days now. Strongly suggest to the developers for faster progress or clearer instructions, also the mini game where you trace the shape is impossible | |
2024-06-12 | Nyla Queen | I loved this game! It was a bit simple and repetitive st times but it was relaxing and fun. I ended up actually buying several of the in app purchases and spending time setting it all up to my liking. Then one day I got a pop up message "a higher level version of the game has been found please download" or something. I tried to ignore it but it did it anyway. Long story short I lost everything, all the work I had done and all the stuff I paid for gone. No response from support either. | |
2024-03-18 | E. H.P. | Love the game, but the 9ish 10 ish no more energy thing is a killer. I'm a late night person, not early morning, so I miss the morning refills and be uo all night with no refills. They should adjust it to have a limit of times vs a time it shuts off. Also, I have watched ads, and my rewards or special items just disappear. But all in all, um addicted to the game. Just those fewneed improvements. | |
2024-03-16 | Theresa Grenon | started out loving it, but now the ads produce nothing and there is no support button anymore. It freezes alot. I got my husband playing it and he is at level 32 and is having way more issues than me. Can't play if you don't get energy. Can't use the timer either to finish something anymore. Not sure what happened with this game but it has gone way down hill. So sad I really enjoyed it. | |
2024-03-08 | michelle russell | The game is all right but wasn't easy for myself I had a hard time w it one w my eyes I have certain conditions that eventually even matching game's item's blend together so much it gets frustrating. If I was able to group them together w out try to move the items which consisted of myself moving the board as well messing up. I did enjoy the challenge just frustrating other ways. Good game for some w better eye sight and skills than myself | |
2024-01-15 | Blue Gryphon, Inc. | UPDATE: Some things that come as you get higher in levels do make the gameplay more enjoyable and worthwhile, ie, the summer vacation event currently ongoing, and likely others, past and future: first of all, I LOVE the warm, summer themed event. I hate all the winter events in other games while I'm already freezing my arse off, and they make me so sick of seeing snow, and I don't live where it snows, so can't imagine how insufferable it must be for other people, so kudos to this game for that. | |
2023-12-08 | Michelle Andrews | I have spent many hours and money playing this game. After an in-app purchase, a pop-up appeared to collect my reward. It froze the game. Tried reinstalling it. When prompted to restore saved game, another malfunction. I have lost my original game. I have emailed several times to get no reply. All I wanted was for my original game to be reloaded. Now, I have lost the time to finish the timed quests I was working on when I made the purchase to begin with. I will not start over. | |
2023-10-28 | IrishRose2003 | Have spent way to much on this stupid game. Really enjoy it, truly, but the cost really stings to be able to have fun with it. On top of that, it short changes when making merges; if you merge 5 items with a 6th nearby, it often just takes the 6th item. Most recent, merged 30 level 4 items together (which takes a lot of time, play and $$ to get to), and instead of getting 12 levelled up, it only gave me 10. Kinda pisses me off! | |
2023-09-23 | Christina Schmitz | I LOVE this game!! I'm usually not a fan of merge games bc half the time I only have 2 of everything. Not this game! Constantly merging & getting rewards, moving up in levels. My favorite part is this is the ONLY game I've played that I'm not forced to buy more energy to keep playing! It's AMAZING! If you want to spend $ it's not expensive but if you can't then watch videos. Also you can use the coins you earn to spend on almost everything! I Highly recommend this game! Thanks! |
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