Hers: Women’s Healthcare
Hair care, mental health
Total ratings
3.96
(Rating count:
926)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great options for many healthcare needs at reasonable prices
- Timely responses from providers
- Easy to create an account and get a prescription
- Helpful information provided in the app
Cons
- App frequently crashes or freezes
- Difficulties with logging in and password recovery
- Inability to complete check-ins or use several features
- Poor customer service and communication
- Glitches prevent functionality, requiring users to revert to the website
Most mentioned
- Glitches and technical issues
- Difficulty logging in and managing subscription
- Customer service problems
- Functionality problems specific to the app versus website
- Frustration with tracking and reminders
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User reviews
Recent rating average:
1.60
All time rating average:
3.96
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-10 |  | | Meds made me gain weight, not lose weight, they don't give refunds and don't tell you that when you purchase it. Didn't provide much info when getting the meds, said it will be in the box when arrives. Not very helpful though they seem to think they are. If you miss logging one day, you can't go back and fix it later, just a frustrating app all together. Plus the meds made me very irritable, so they're getting a 1 star. |
| 2024-11-19 |  | | Does not allow for you to complete any of the check ins in the app. Video instructions don't load. Cancellation is convoluted and kicks you out. Messaging is the only part that functions. Don't deal with them or their app if you can help it. |
| 2024-11-07 |  | | I have been using the app for over 3 months and it has gotten progressively worse. At least 1x a week, the only way to login is to reset my password. Biometrics and current password won't work. Seriously, it is so annoying. They need to fix this issue. It would also be great if they would add the ability for you to see your password so you can verify it is entered accurate |
| 2024-10-22 |  | | The app used to work fine. I don't know what has happened, but making appointments for telehealth videos (required by my state) is just about impossible. My RX needs to be renewed but requires a video visit. I have tried for well over a week without success to make an appointment. I continue to get message "no available appointments presently - check back later." That is way too long to not be able to make an appointment. |
| 2024-10-20 |  | | This app is terrible! So many glitches! An every time I try to contact customer service it's an endless circle telling me to log into the app when I ALREADY AM! Can't find an actual phone number on the app at all either, which frankly seems shady as hell. About to quit Hers altogether. |
| 2024-10-10 |  | | The app was working fine and now it's not working at all and it's pissing me off. I've removed and reloaded it a number of times it's still not freaking working. How am I supposed to log things if your app won't work. I get into the app and then it goes to a white blank screen I can't log or do anything on it I can't even contact you on it, this is 🐂💩 |
| 2024-10-01 |  | | I love Hers. They have such great options for many things at very reasonable prices! My low rating is because the app has been very frustrating. I can log in, but I can't do anything. None of the buttons work, so I have to go on the web browser to do anything. I really hope this gets fixed! |
| 2024-09-26 |  | | The information provided on the app is very helpful. The providers respond in a timely manner. However, the app keeps freezing. I cannot watch the videos. They won't load. The information clip goes by too fast and needs to be slowed down so that you can fully read the information. I keep trying to find the information that is tailored to my profile, but keep losing it. It's becoming a little frustrating. The app needs fixing. |
| 2024-09-19 |  | | This app worked for about two days, but now it won't do anything. None of the buttons on the home page are responsive. I've tried deleting it and reinstalling it several times, but it's still just a brick. I emailed app support, but never got a response. It's unfortunate because I really want to use the tracking features that are only available on the app. |
| 2024-09-15 |  | | I started my whole process online and will likely just stick with the online experience. This app has been completely unusable since I've downloaded it. It loads the first page then immediately freezes. I've tried for a week but it's always the same. I like this service so far and my review isn't on this company just in their app. It's useless, I'm uninstalling. |
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