TikTak
Your Car is at Hand
Total ratings
3.82
(Rating count:
20,284)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Nice service
- Cheap price
- Concept of the app is good
Cons
- App is not user-friendly and complicated
- Only available in Turkish language
- Poor customer service
- Frequent technical issues with the app
- Does not accept international driving licenses
Most mentioned
- App crashes or does not work properly
- Difficulties in completing vehicle reservations
- Long wait times for customer service assistance
- Issues with language support
- High charges compared to other services
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User reviews
Recent rating average:
1.00
All time rating average:
3.82
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-25 |  | | I have rented a car from them, I finished my trip and parked I tried for 20 minutes to end the trip on the App but it only shows error, I tried to call them they couldn't help me and hang the phone off. I lost over then 300 TL just trying to end up the trip. Do not use this is my advice |
| 2024-03-31 |  | | It's the worst, their cars ALL are in bad condition. It's only in Turkish language. There is no assistant. They keep charging you per minutes even though the app is stop working. VERY unrecommended. Be careful |
| 2024-03-01 |  | | After recent update, I could not access two cars within 30 minutes period. This update has clearly broken the ability to open the car doors remotely. |
| 2023-12-23 |  | | I sent everything they need, after that, they said that they can'not accept my membership, and I don't know why Very very bad applucation |
| 2023-12-23 |  | | Unlike other car rental services, they don't accept international driving license. So if you're a tourist or a foreigner living in Turkey, don't waste your time installing the app |
| 2023-08-05 |  | | Berbat bir şirket 000000000 Very bad company, no answer in phone and they charge more than others and low quality services. Dont use this application. They have lots of complains and they care only about money. If youre in turkey dont think to use it. W |
| 2023-05-11 |  | | The app was not user-friendly in the first place: very complicated, not easy to use, and only availble in Turkish. However, to take things from worse to worst, now, after the suggested update, the app keeps freezing and won't load. |
| 2023-01-08 |  | | I'm surprised why you don't have English language, you can have extra thousands of new customers ... Plus why you don't accept Turkish license if it's less than 1 year ??? |
| 2023-01-04 |  | | There is always a problem when completing the process of completing the vehicle reservation, the last time 445 Turkish lira was deducted instead of 210 because of this problem, as the process of finalizing the reservation took an hour instead of 2 minutes due to application problems |
| 2022-09-30 |  | | So bad app with a bad managers with a bad cosrer services. I've been waitig for more than 2 hours just for :DESTEk" |
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