My WebTPA
WebTPA Mobile puts our most popular online features at your fingertips.
Total ratings
2.25
(Rating count:
28)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App is helpful in locating claims information.
- Good for nothing app.
Cons
- App frequently fails to load or displays blank pages.
- ID card functionality is unreliable or non-functional.
- Overall design and functionality are outdated.
- Limited access to account information and features.
Most mentioned
- Useless for viewing insurance cards.
- Issues with logging in and maintaining internet connection.
- App is identical to the mobile website.
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User reviews
Recent rating average:
1.80
All time rating average:
2.25
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-25 |  | | Worst Insurance App I have ever used. The primary purpose I installed this app was to view my insurance card as they no longer provide us with a real card and the card is so tiny on screen it's useless, zooming in causes the screen to glitch out and show nothing or sometimes it doesn't even zoom in. |
| 2024-10-06 |  | | Excellent |
| 2024-03-29 |  | | Never actually loads, useless. |
| 2024-03-19 |  | | I can occasionally log in but that's all. ID card link always shows blank page. No other links in the app. Can't search or confirm benefits, providers, claims, or anything. Not sure what this app is for. |
| 2024-02-23 |  | | After signing in, nothing happens. Useless. |
| 2024-02-22 |  | | Worked one time. Now says no Internet connection....like someone else said it's the only app that is doing that. |
| 2024-02-16 |  | | Says I have no internet connection and won't let me on. But I do have connection. This is the only app on my phone that doesn't work |
| 2024-01-14 |  | | Horrible app. I normally need an app for the ID cards. It never displays them even though there is an option for it. I have to use their website to get the ID card. What's the point of this app? |
| 2023-08-15 |  | | App is helpful in locating claims information |
| 2022-07-31 |  | | Good for nothing app. This app doesn't even have list of in-network hospitals. |
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