Kern Family Health Care LINK

LiNK is KFHC’s mobile app where members can get health plan information.

Kern Family Health Care LINK - Health Plan App

"Kern Family Health Care LINK" is a mobile application that enables Kern Family Health Care members to access their health plan information and utilize self-service tools anytime. With features like viewing member ID cards, checking benefits, finding a doctor, and receiving health reminders, members can stay informed and connected securely. Sign in with your account to manage your health care needs efficiently.

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App stats

By: mPulse

Users: 15,148

Rating: 3.42

(98)

0.02

Version: 1.3.6 (Last updated: 2023-08-29)

Creation date: 2017-10-31

Email: KF*****@khs-net.com

URLs: Website ,Privacy policy

Permissions

Contacts: read your contacts, modify your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Other: view network connections, full network access

Ranking

# 424,943 ▼ 92

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App summary

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LiNK
By Kern Family Health Care

Description
Kern Family Health Care (KFHC) Members can connect to the most used Member Portal features anytime and anywhere by downloading the KFHC mobile app, LiNK!

Download LiNK to “link up” your mobile device and sign-in just as you do when you sign-in to your Member Portal account! Don’t have a Member Portal account? LiNK lets you sign up from your cell phone or other mobile device.

LiNK FEATURES
You can see your KFHC information and use the self-service tools. You can also see if you are due for a checkup or other health action.

VIEW YOUR MEMBER ID CARD
View the front and back information on your ID cards whenever you need to. Email the card information to your provider or whoever requires it at the time or download the image to your mobile device.

VIEW YOUR BENEFITS AND COVERAGE INFORMATION
Stay up-to-date on your benefits and coverage! You can check your benefits and find answers to your coverage questions.

OTHER LiNK FEATURES
Find a doctor or request to change your primary care provider (PCP), view and change your address, phone number, email address and opt-in for texting and robocalls, view your referral history, and use many other self-service tools.

VIEW YOUR HEALTH STATUS
Do you want to know if it’s time for your annual health checkup? LiNK-up and find out with the Member Portal Health Care Reminders. This feature lets you see if you are due for your annual health checkup and tells you other important health care reminders based on your health status.

SECURITY
Your information is SECURE! You must always sign-in with your User Name and Password to access the features in this app. Without that information, no one can reach your personal data. It is safe.

CAN’T ACCESS THE APPS FEATURES?
You must sign-in to access the app’s features. Only members of Kern Family Health Care are allowed to log-in and use the LiNK app.

ABOUT KERN FAMILY HEALTH CARE – Kern Family Health Care is the health plan of choice for Kern

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Ability to manage family healthcare provider information all in one place.
Incentives for getting gift cards encourage healthy practices.
Helpful customer service when contacted.

Cons

Consistent 'no internet connection' error regardless of actual connectivity.
Difficulty with app installation and logging in.
Poor registration process leading to frustration.

Most mentioned

No internet connection issue.
Problems with logging in and registration.
Uninstalling the app due to functionality issues.

User reviews

They never gave me my 25 dallor gift card all it says is in 6 or 8 weeks and it's been longer then that they lied u don't get a gift card until I get I will change my review