Automated Benefit Services
The ABS mobile app empowers you to manage your health benefits in one location.
Total ratings
2.43
(Rating count:
28)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Works as it should for some users
- Allows access to insurance information when functional
Cons
- App frequently crashes
- Login issues and account creation problems
- Persistent 'No Internet connection' errors
- Confusing user interface
- Does not properly display ID cards for dependents
Most mentioned
- App does not work consistently
- Users experience login and account verification problems
- Confusing and unclear layout
Upgrade to see all 14 reviews
User reviews
Recent rating average:
1.80
All time rating average:
2.43
Upgrade to see all 14 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-18 |  | | I could not even sign in. |
| 2024-09-26 |  | | So confusing! |
| 2022-02-21 |  | | Worst app ever, it never open when needed, keeps telling me no internet, crashes!!! How do I get my insurance card, when this garbage crashes all the time. |
| 2021-08-29 |  | | App doesn't work AT ALL |
| 2021-04-30 |  | | Good |
| 2021-02-25 |  | | Wont even let me create an account. Keeps saying cannot be verified. |
| 2021-02-07 |  | | When signed in as a dependent does not show my ID cards, which is the whole reason I downloaded this app. Please fix. |
| 2021-01-15 |  | | Horrible. Almost as bad as their site! How in the world is anyone supposed to navigate this app?!? What even is the purpose of ABS???? YOU ARE NO HELP AT ALL!!! |
| 2021-01-02 |  | | Works as it should. Haven't had any issues with it yet. |
| 2020-09-29 |  | | This is not an app. They essentially crammed the website on to a mobile layout. Text overlaps each other, buttons fall off the side, charts are a long row of numbers. The whole idea-- see your explanation of benefits and understand what is and isn't being paid for--is not accomplished at all. It's less clear than the endless paperwork they send. I'm guessing this is the purpose. (to keep users confused as to what they are paying for their medical bills and what insurance is covering). Useless. |
Upgrade to see all 14 reviews