Gotham Sports

The Best of NY Sports All in One Place

Total ratings

1.36 (Rating count: 349)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Streamlined layout on the app
  • A lot of content in one space, once working
  • Functions fairly well on mobile devices
Cons
  • Constant crashes and errors requiring frequent uninstalls and reinstalls
  • Issues with signing in and re-linking TV provider
  • Poor casting functionality to Chromecast and other devices
  • Inconsistent performance across different devices
  • Subpar customer support response times and effectiveness
Most mentioned
  • Needs frequent uninstalls and reinstalls to function
  • Crashes and errors when trying to use on TV devices
  • Problems casting to devices like Roku and Chromecast
  • Requires multiple logins to use the app
  • Limited and frustrating compatibility with streaming devices
See reviews for Gotham Sports on Google Play Store
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User reviews

Recent rating average: 1.10
All time rating average: 1.36
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3 star
7% (2)
2 star
13% (4)
1 star
80% (24)
Date Author Rating Comment
2024-12-17
David Korn
Horrible app. Stream quality is terrible. On a great wired connection, the stream is choppy, lags, freezes & buffers constantly with the resolution set to 'auto'. And if you manually set it for anything HD, it's basically non-functional. Customer service is a joke with nothing but the usual suggestions of "restart/reload/reset" which do nothing because the problem is not with me, but with this amateurish effort of an app. The fact they are charging what they are is just criminal"
2024-12-16
Brian Reilly
App is awful. Slow, no rewind, crashes, etc. For the cost, it's just awful. It's ripping customers off at this point. Bring the possibility of split screen to watch Knicks and rangers game together (take a hint from YouTube TV). Make it a smoother experience. For the cost and the company that is responsible for this app, it couldn't be more disappointing and awful. Deserves zero stars or negative stars, if that was possible
2024-12-13
T.J. Evangelista (Teddy)
signs me out regularly, also forgets that I've associated my FiOS tv subscription and have to redo that regularly. also is very choppy. oh, and it randomly doesn't let me stream from my phone to my Roku/Android TV. probably just as good as the msg plus app. but since most knicks games are blacked out for alternate streaming services, you kinda have no choice. yup, editing my review since it's gotten worse. app will not remember my login info nor my TV subscription.
2024-12-12
jack durschlag
Horrible app. I have had an ongoing issue with them for weeks now. When Gotham Sports premiered, i was able to get it downloaded and functioning on my Roku. A few weeks later, i tried to watch an Islander game on my Roku. I signed in, but when i tried to watch it said there was an error and call Gotham Sports. I've called their tech support 3 times -- i get the same response: the issue "is a KNOWN issue," but there is no solution. They keep making tickets, but no luck. DON' DOWNLOAD THIS APP
2024-12-12
Steven Verry
The app gives error codes every time you try to use it. Gotham sports across all platforms does not work. Canceled auto renew but still can't get in touch with their customer service to request a refund since the product they sold does not work. Customer service escalates the issue and say someone will be in touch. Then, 4 days later, they email you suggesting the same thing the initial employee suggests. Pointless. Anyone wanting it should wait till they get their technical issues fixed.
2024-12-11
Sabrina Boyle
This app is awful constantly lagging, freeze, skipping or not working on the TV. For a pricey subscription you'd expect something that works but because they know you have limited options to stream they can get away with the awful service they offer. If your here for any msg service you may be better off sticking with cable.
2024-12-10
Amanda L.
Constant glitches, freezing and needing to re-sign in. Pre-recorded games disconnect or can't be streamed. On the TV, the screen just blacks out for a few seconds several times during the game. & Idk if it is Gotham or not, but full commercials while the game is in play is disgusting & I didn't see it so bad last year.
2024-11-24
Tim Farrelly
Although games are available, they are not available to watch from the beginning if you start late. You can either watch live or wait until end of game to watch from beginning. And forget about pausing the game and coming back to it, you'll have to start from the beginning. Their fast forward/rewind option makes me think they've never seen this technology before.
2024-11-24
verge tibbs
It does NOT work on roku on my tv. All i get is an error code. Uninstall, reinstall, still nothing. It works on my phone and laptop so i'll give 2 stars, but i want to watch on my tv. The msg app wasnt good but at least it worked. This has been bad especially at the price. And since you're charging 30$ a month, you need to do more to make it worth it. Its so basic. Let us rewind. Let us start from the beginning if we're late.
2024-11-24
Kevin Jackson J
Absolutely terrible app! Barely works! I constantly have to uninstall and re-download to not get an error when opening the app on my Chromecast or TV. Not to mention, if I am even able to play the game I want to watch, it's so pixilated, laggy, and constantly crashes. Honestly, it is embarrassing for NY, one of the biggest sport city's in the world, to have such a laughing stock of an app. Absolutely garbage!
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