Gmail

Connect, create, and collaborate with Gmail, part of Google Workspace.

Total ratings

4.15 (Rating count: 13,396,548)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Good modern replacement for all stock email apps.
  • Offers various functionalities typical of email applications.
  • Convenient for accessing emails on the go.
Cons
  • Frequent crashes and syncing issues post-update.
  • Problems with sending and receiving emails.
  • Disappointing UI changes and lack of desired features (e.g., Compact View).
  • Unsatisfactory customer support responses.
Most mentioned
  • Crashes and app stability issues after recent updates.
  • Inconsistent email notifications.
  • Issues with email syncing and deletions not processing correctly.
  • User dissatisfaction with recent changes and feature removals.
See reviews for Gmail on Google Play Store
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User reviews

Recent rating average: 1.90
All time rating average: 4.15
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Rating filters

5 star
0%
4 star
13% (3)
3 star
17% (4)
2 star
17% (4)
1 star
52% (12)
Date Author Rating Comment
2024-11-23
Lindsey Maxwell
The Last couple of days, I've not been able to see my emails. They sync, I can see who has emailed me, but when I open them, they're all blank, nothing loads. You can click view more, but it doesn't do anything. I tried to forward an email with an attachment to my work email to view on my desktop, but the email was blank and there was no attachment. I realized there was an update so I'm pretty sure it messed things up. I'm missing important emails!! 😡
2024-11-22
M C Ertem
Can not auto bcc: outgoing messages to my sent mail archive address. How hard is it to add a setting so that when composing an outgoing email the bcc: is automatically populated with my archive address, or the cc: with my sender address. Ridiculous! Even MS Outlook can do this, and I have not seen any POP or IMAP client that can not.
2024-11-22
Scott C
Update 11/21/2024: thank you but the link you sent was useless. Once again I am deleting and spamming messages that I deleted and spammed already before going to work this morning. There's a serious issue with your app. Update 11/01/2024: Nothing new here. Still having the same issues. Aggravating to say the least. I delete dozens of emails only to turn around and have them pop back up and have to delete them all over again. 🙄👎
2024-11-21
Sandra Hend
Let me start after the update. I couldn't, my password manager, right? I knew something was wrong. Then, my primary email disappeared, I only had 30 days' worth of emails. My important email is gone. I noticed the read below. I have fixed the problem. When you guys did a Gmail update, certain things in setting charge should not have been charged. Sync days were set to 30. Check ☑️ box delate of email and other thing. All these things were with our permission.
2024-11-20
Judy Durante
I loved this app until they recently took away Compact View. Of all the places I need information to be displayed in a compact fashion, my phone is the place where I need it most! What were you thinking, Google??? Took away another star. Nor is there any way to change the view to compact. It's just NOT THERE. *Added a star after seeing that they brought back the option to change the swipe settings. Thank you! There's still no way to go back to compact view, though. 🤬
2024-11-20
Kakha Khmelidze
Good modern replacement for all stock email apps, especially for the outdated ones. But this software has some huge flaw. It should have a feature to sort, arrange list of added email accounts. It is unbelievable that this feature still is not implemented. The second is that it contains and shows ads, which is highly unacceptable.
2024-11-17
Elayne Aion
I see everyone is having the same problem I'm having which is ever since the update, the app keeps crashing. I've tried putting it into deep sleep and restarting my phone obviously, but I'm afraid to uninstall and reinstall because I may lose data. The automatic response of" check here and if that doesn't work check here" from Google was not helpful. I had already checked seeing that was the automatic response to anyone complaining.
2024-11-14
Thomas Berker
Update: Appears to be fixed. But has burned me such that I always prefer to email via desktop. Original: The app crashes on longer threads. Now it won't send emails. It has been going downhill over the past year and a half. More and more bugs that make running a business harder and harder when you're sending dozens of time sensitive emails a day. Really hoping this is better because grabbing a laptop Everytime I want to send an email is an awful experience. I pay for G-Suite, please Google!
2024-11-14
Dawne Say
Ever since the recent update on 11/4, the app won't open which means I can only access my email from a computer. A one star rating until this is resolved and I don't mean by telling me to go to a troubleshooting page! Edit: Still leaving a one star because NONE of the troubleshooting "tricks" on their troubleshooting page worked. Thanks for nothing Support Team. Guess I'll just keep accessing my email from my computer since you people can't listen to "don't tell me to go to a troubleshoot page"
2024-11-13
Oscar Rojas
I keep having to uninstall then update to get notifications. And I have tried everything recommended in that article. I would like to speak to a real person, and not what is obviously an automated response. The article is not an article, it's a freaking forum. That latest update did absolutely nothing. Please can I get a live chat with a real person. Stop sending me the link to that stupid forum. It was working okay for a couple of weeks, then it quit.
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