Contacts

Back up your contacts & access them anywhere

Total ratings

4.34 (Rating count: 1,525,434)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Syncs contacts easily across devices
  • User-friendly interface with multiple editing options
  • Allows for backing up contacts with ease
Cons
  • Search function is unreliable and often fails
  • Recent updates have introduced unwanted features and bugs
  • Automatic merging of contacts can lead to confusion
Most mentioned
  • Contacts disappearing or having duplicates
  • Unwanted changes in the interface after updates
  • Issues with contact permissions and syncing
See reviews for Contacts on Google Play Store
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User reviews

Recent rating average: 2.20
All time rating average: 4.34
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Rating filters

5 star
14% (3)
4 star
5% (1)
3 star
5% (1)
2 star
33% (7)
1 star
43% (9)
Date Author Rating Comment
2024-12-02
Bryan Bischoff
I'm now using Google voice as my default call and messaging app but if I use my contacts app and try to text or call from it, it will open the phone's default apps which can not be set to Google voice. This is a big issue if you are using Google voice to forward calls to a different number. I was hoping using Google contacts would bridge this gap. It does not. It literally does the same exact thing as the phone's default contact app.
2024-11-18
Anita Urban
I don't like using Google anything. They rarely work and it seems every week there's some new feature or app I find in my app's list that wasn't there before. No details at all. But If I try to disable it a pop up shows up and says the feature can't be disabled or my phone will not function right. There is over 40 apps and os apps for Google alone. Since I have a Motorola there's 28 features that I also can't disable, and have no idea what their purpose is for. Plus needing to be updated. Absurd
2024-11-15
Mili Rai
I don't know why, but this is the first time I've had MAJOR Issues while using this app. Apparently, "my contacts don't exist". Also, my contacts won't sync. Also, I can't change the contacts permissions, either, as no permissions are denied. It's extremely frustrating that when you get a new phone (Pixel to Pixel), your basic phone features (such as the Contacts app) DON'T Work! I can't edit my contacts at all. And, they are all messed up, too!
2024-10-29
John Anderson
I think the "Contacts" app is awesome as I have been using it for years without a scintilla of a problem. The only thing I'm not clear on is the "chat" button & I think it is a tool to get you to your contacts. I don't use the CHAT option myself. Just the messaging. I think they are both one in the same unless you're texting with multiple people . But, anyway I think highly of the contact app and wouldn't be without it! John Anderson
2024-10-15
Christopher Wilson
The app helps organize contacts, however, some of the recent updates are just not desirable. Specifically, photos are automatically placed even though I had a self-selected photo. The "more fields" layout is not clean and easy as it was previously. Lastly, the app automatically merges contacts even though they are different people. For instance, if I have someone named Bob and add another Bob, the app merges the two. Good luck unmerging them! Lots of annoying inconveniences.
2024-09-22
Gautam Bhetanabhotla
The app has a great UI with a lot of features but automatically assigns contact pictures to some contacts on my phone. I don't even know where it gets the pictures from. For some people, it assigns the Google profile picture (even though I don't have their gmail address!). Especially for people that I don't know very well, having a picture of theirs pulled into my contacts app (and I don't know how many pictures of mine got pulled into others' contacts) seems very invasive. Please fix.
2024-08-19
Pi
It's useful for syncing across new devices effortlessly while keeping your contacts without having to reenter everything. However, its search function stops working randomly and will not find many entries. It's an old bug which persists since before 2019, so it loses 3 points for this. Search us essential with a large set of contacts.
2024-08-14
RonGJX
Before the update it used to work, but now I can no longer enter a global search word in the contacts search bar, for example, search for restaurant, and have it list ALL those contacts that I have saved which also included the description of "restaurant." . Well, today on 8-14-24 I selected to Uninstall the Google contacts app. It removed the latest update done on July 29, 2024 which was automatically done by AI !!. Now everything works again. I will now shut off auto updates for my contacts ap
2024-07-30
Becky Crowley
As of a few days ago, when I save a new contact, they are not appearing in Messages by their name. Only the phone number appears. I've spent a couple hours in all, clearing cache, trying to update Messages AND Contacts, restarting my phone several times, etc. Still, nothing. It's incredibly frustrating and I'm considering using a different app for messaging.
2024-05-03
Alex McCormick
Useful app but a recent update introduced an unwanted "feature" that is going to require a lot of time to correct. After the update, all of my contacts are now set to route to voicemail. That explains why I am getting voicemail messages without hearing my phone ring! Why would that be the default? Worse yet, there does not seem to be a way to change this setting for all contacts. I have to manually open every contact and change the setting. This is preposterous and ignorant of user needs.
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