Google Pay for Business

Accept UPI payments, order a SoundPod, get a business loan

Total ratings

4.14 (Rating count: 263,023)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Good for business transactions
  • User-friendly interface
  • Convenient payment processing
Cons
  • Poor customer support and service
  • Issues with the sound pod and sound box functionality
  • Hidden charges and unexpected fees
  • Delayed problem resolution and replacements
  • Account verification and limit increase difficulties
Most mentioned
  • Frustration with customer service response time
  • Problems with sound pod and replacement delays
  • Unexpected charges associated with sound pod service
  • Issues with account verification and monthly limits
  • Lack of support for users in smaller towns
See reviews for Google Pay for Business on Google Play Store
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User reviews

Recent rating average: 1.30
All time rating average: 4.14
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9% (3)
1 star
88% (29)
Date Author Rating Comment
2024-12-21
Aniket sheth
The salesman of sound pood not getting perfect information about their policies and charges. Salesman working for the commission. don't get information properly. And also there hiding the charges of sound pood. Google pay business ar not refund the sound pood money. Google pay business also not inform about their salesman properlyand hiding the details of salesman.
2024-12-20
Sunil Agarwal
Pathetic customer care service, I took sound pod service 45 days back, after 10 minutes of installing the sound pod sim card not detected problem started. My account was debited by RS 1500 instantly, I complained 5-6 times in the customer care for replacing the sound pod. 3-4 days back one call came that some service agent will be visiting next day to replace my sound pod but nobody turned up till date.
2024-12-19
Keval Patel
Worst experience with their customer care service. They are really rude and never ever try to solve the real problem of customer. They just read prefixed script. After ordering QR Code they said that it's enroute but in their own app it's showing that the QR code returning to its origin. It seems like scam.
2024-12-18
dr ekta Srivastava
It takes forever to open the app. The animated person keep opening the shutter. I get faster updates from my bank
2024-12-17
Senthil Govindaraju
Normal usage okay. But after installing sound pod some 10 days back they are charging Rs.5 per day as fees. Previously it was free. More over they have deducted RS.30.99 As MDR + GST which I feel is unwarranted. How come they take this amount without my permission.
2024-12-17
ajit nidan
Google business application is good for business transaction but service of google pay sound box is very poor as I am using box from last few months but suddenly box off and I contacted customer representative but getting unsatisfactory answers sound box service is unsatisfactory No local service providers available its very frastrating experiance
2024-12-12
Ashish Naik
I bought sound pod services and it stopped working 3-4 months and raised this issue with the Google support team but there has been no resolution till today and it has been around 1.5 months.
2024-12-11
Vijay Joshi
I'm extremely disappointed with the Google Pay Business app and its support team. It's been almost a month and my account still hasn't been verified. Every time I contact support, they give me the same automated response that the issue will be resolved automatically. I'm considering giving this app a 0.1-star rating, as it's clearly not functioning as it should. This level of service is unacceptable....
2024-12-02
Amrit Kumar
One person from Google came to my shop and said please install sound box it is free but after few days when I got invoice of it I got to know that it is chargeable. Google deducted 500 plus daily charges of rs. 5. I tried customer care but didn't satisfied with their answer. Untrustworthy google pay or their agent.
2024-11-27
ujwal gupta
Worst customer care service ever. My monthly limit is full. Been calling customer care since last 24 hours and all they say is our team is working on it but no solution received. Due to it, i am not able to receive payments which is causing me losses. Only option left is to install phonepe or bharatpe or any other app.
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