Find Live Event Ticket Deals to Sports, Concerts, Festivals, & Comedy For Less!
Total ratings
4.73
(Rating count:
73,220)
Review summary
Pros
- Easy to use and navigate
- Great prices and deals on tickets
- Option to see the field view from seat location before purchasing
- Good customer service experience in some cases
Cons
- Hidden fees that significantly increase the total cost of tickets
- Poor customer service response and availability
- Issues with ticket authenticity and refunds for obstacles like event cancellations
- Limited functionality and performance issues on Android app
Most mentioned
- Hidden fees increase total ticket cost
- Positive experiences with app navigation and ease of use
- Inconsistent customer service quality
- Ticket authenticity issues leading to concerns about scams
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User reviews
Recent rating average:
2.90
All time rating average:
4.73
Upgrade to see all 21 reviews
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-23 | ARYZE Music | So easy to use and the best part is you get to see the field view from the seat location before purchasing! What is a great seat for one person may be different for someone else. I like sitting higher; others lower. So this app gives a perfect angles from any available seat in the stadium. Great pricing too and fees are very reasonable considering the games are all sell outs. | |
2024-11-18 | Carl Santos Baer | Worst ticket buying app. Got scammed. Bought 5 tickets, but then couldn't go. They allow you to resell through their app. The tickets sold, but a week or so after they sent an email saying my tickets were used or fake. I bought them from HERE!!!! Save yourself the trouble and look elsewhere. Also fees made the price almost double. | |
2024-11-16 | Todd Beltrone | Prices suck online but then again they all suck, charging people 20 bucks a ticket to process the purchase. Gametime has one of the lower prices but if you run into an issue, your own your own, worst customer service, they never respond. I rarely need assistance, and wouldn't need at all, had they sent tickets I paid for. So good prices, compared to the other ripoff fees, but non existent service in a nutshell. | |
2024-11-06 | Juan Alberto Carrillo Hernandez | I have been using this app for a while, sometimes it slows down but generally it is a good user experience and I have never had any issues with the tickets nor the events, is pretty easy to navigate and look for events, I have even found $1 deals for last minute tickets, of course it depends on the artists and the venue. | |
2024-10-27 | Ryan No | Have never had a problem purchasing tickets until I tried with a new credit card today. The experience of being forced into Google pay, that not working, having to figure out how to force the app to allow me to add a credit card without Google pay, refusing my credit card the first two times, now the app is just slow and glitching out, I'm switching to a different ticket service and never coming back | |
2024-10-14 | Jared Starkey | This service/app used to be top tier! Great customer service, awesome people who loved their jobs. I recently spoke with someone who wouldn't let me return the tickets I purchased even though it was within 24 hours. They offered me a credit but I didn't want that, their return policy states I could return them within 24 hours. Between that and hidden fees, I wouldn't recommend this app anymore and it's so unfortunate because I recommended this app to so many people in the past. | |
2024-10-07 | Poker Face | Horrible service. When a show is postponed you can't get a refund. No notification is sent out for cancelation or postponed event. 1 of the bands dropped out and didn't play at the new date & they wouldn't do a partial refund. I get that it's 3rd party but all those hidden fees they can do something about but refuse. So I paid $300 for 2 tickets and didn't even get to see the reason for buying them and was not accommodated in any way. Asked to text with a manger and was denied. UNINSTALLING | |
2024-09-22 | Oliver Shariff | There are great deals on this app, I love looking here to just find something to do. But browsing on this app could be improved a lot. You can see deals for this weekend but not future weekends, you can't apply specific date ranges or combine filters. If you already know about a show it's easy to find on the app. And if you have the time to endlessly scroll through the all section you can definitely come across great finds. Overall good app that delivers what it promises but could be more. | |
2024-09-20 | JOHN F KENNEDY | I had been looking for 2 concert tickets but when I went to purchase them they were so expensive! I then remembered about the GAMETIME app. I had never used it before but decided to give it a try. I was pleasantly surprised when I wound up getting 2 seats in a better location for a much cheaper price. The show was amazing and the seats were great!!! I'd recommend that anyone looking for tickets to any event check the GAMETIME APP FIRST! You'll be glad you did! | |
2024-09-16 | Nadia Pavone | I had an issue with purchasing tickets. I purchased the tickets but they were not sent to me I thought I was taken advantage of. I reached out to game time customer service. It was via chat. The agent was amazing! She researched and found the tickets and explained to me the policy they have in place to prevent my tickets from being counterfeited. She then resolved my my issue. Amazing communication and excellent customer service! |
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