Foxtail Coffee Co.
Order ahead, skip the line, get rewards.
Total ratings
4.66
(Rating count:
513)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great coffee and food options
- Friendly staff
- Convenient for ordering ahead
- Fast and user-friendly interface
- Loyalty rewards program when it works
Cons
- Frequent app crashes and errors
- Slow loading times, particularly during checkout
- Issues with order notifications not reaching baristas
- Lost rewards and funds after updates
- Problems displaying menu items accurately
Most mentioned
- App crashes frequently
- Loading times are slow
- Loyalty rewards and points are lost
- Inconsistencies in order notification for the staff
- Frequent error messages
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User reviews
Recent rating average:
2.50
All time rating average:
4.66
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-27 |  | | I love the coffee shop. One of my favorites but this app needs some work. It takes forever to load up, I end up closing it out and re-opening multiple times. |
| 2024-11-15 |  | | The coffee is great, but this app has more issues than anything else I've installed. Every update they push breaks more features. |
| 2024-11-09 |  | | Love this location. Staff is extremely friendly and store is always neat and clean. Coffee is always exactly what you requested. Highly recommend. |
| 2024-10-31 |  | | App won't work, won't show my gc shows amount but doesn't show scan code, so staff say they are not responsible for app issues. I contacted corporate and nothing from there end. Now I contact my bank for fraud |
| 2024-09-28 |  | | This is a really nice little coffee shop. The baristas are always so nice and friendly. the coffee and breakfast items are delicious |
| 2024-09-10 |  | | app takes forever to load at certain points, esp during the option selection and checkout. I have a 25 minute ride to work and by the time I've ordered I've been driving for 15 minutes. |
| 2024-09-07 |  | | The app used to work great but did the update in the spring and now when they can my app it doesn't work. I have to give them my number to type in IIn the update, drinks and a free drink were lost. It's been months and the app still doesn't scan. |
| 2024-08-08 |  | | Ever since the app upgrade there has been issues. There is a delay in the time it takes for the store to receive the mobile order. I currently have to call the coffee shop in my way to it in order to have my order prepared as bu the time I get to the shop, the order still has not come through. |
| 2024-08-05 |  | | Have not been able to use the app to pay for at least 3 weeks now. No way to use the money I loaded onto it. Keep getting an "unexpected error" on the qrc area to pay. Plus why separate scan to get points and to pay. Points works most of the time. |
| 2024-07-10 |  | | Here we go again... The app completely stopped working following the recent update - as it did just a few months ago following the previous update. I was logged out and the app won't let me access my account or rewards - ordering as a guest was the only available functionality. Not even a complete uninstall/reinstall resolves the issue this time (this did get the app working last time). It keeps telling me my password is incorrect even though it works when I log in online, so it is correct. |
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