ForgeRock Authenticator
Secure method for users to access their accounts managed by ForgeRock's OpenAM.
Total ratings
3.03
(Rating count:
542)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface, appreciated by some users.
- Used for several years for two-factor authentication.
Cons
- Frequently crashes on various devices.
- Accounts randomly deleted or removed.
- Slow performance and delayed OTP generation.
- Unreliable push notifications.
- Issues with app icon disappearing after updates.
Most mentioned
- App crashes often.
- Accounts are automatically removed.
- Slow OTP generation.
- Push notifications are unreliable.
- Issues with the app being hard to find after updates.
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User reviews
Recent rating average:
1.30
All time rating average:
3.03
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-23 |  | | Inconvenient - On motorola devices, forgerock account gets deleted after Android security patch update. If this issue is fixed I'll change the rating to 2 stars. Not Optimised - Somethimes it takes ~20 seconds to come to the otp screen. Fix it and I'll give 3 star. Unreliable - The reson I have to open the app is because push notifications doesn't work mostly. Make it reliable like other authenticators. Just copy the Microsoft Authenticator code for god's sake. Then I'll give 4 stars. |
| 2024-09-09 |  | | Added accounts are getting automatically at random scenarios , please get it fixed it's causing more problem |
| 2024-08-25 |  | | The account is being automatically removed from my device. It keeps happening, it's annoying and it hampers my morning at work. Please look into the matter and help. |
| 2024-08-05 |  | | I have a new device. My old device did not properly save the shared secret to screen shots. That Dat is lost to me. I can not get the app to load my credentials now. There is not a contact us tab that I can see. My job requires I have to have the app. No one here knows how to fix this |
| 2024-06-06 |  | | Not working on Black view A70. Numbers in the circle run too fast, so the challenge numbers can't be entered in the computer. |
| 2023-10-26 |  | | Has always worked well, but the latest 3.3.1 update erased all the credentials! And I know I'm not the only one affected. |
| 2023-07-07 |  | | The app keeps crashing (shows just the welcome screen for a sec and disappears) on each first launch on Android 13, and opens well on second launch. Please fix this! |
| 2023-06-15 |  | | Please fix this app. Every single time I open this app, it crashes, it crashes constantly in background, kills my battery and Samsung keeps telling me it crashes. Please fix this damn app. For context I only use the 2fa code and that is it. |
| 2023-02-22 |  | | App become slower after several usage. Have to wait for minutes before OTP came up. Push authentication also barely captured by systems and need to try few times for system login. |
| 2023-01-23 |  | | Constantly have to re-approve the same devices and notifications don't pop up on a regular basis too. Incredibly difficult to change over after changing phones. Worst app I have ever used. Only using it because my university forces me to |
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