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FordPass offers the ability to manage your vehicle right from your phone:
• Send convenient remote commands – Lock, unlock, and start your vehicle using complimentary remote vehicle controls (1) – when equipped with FordPass® Connect (2) • Send commands and check your vehicle status right from your wrist with Wear OS smartwatches • Electric vehicle ownership support – Monitor charging progress and use Departure Times to pre-condition your battery and cabin (3) • FordPass feature availability varies by vehicle and country. Images shown for illustrative purposes only
(1) Remote lock/unlock requires power door locks. Remote starting requires automatic transmission. (2) FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot. (3) Effectiveness of cabin conditioning may be reduced by extreme outside temperatures
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Remote start feature is convenient for cold mornings.
Ability to lock/unlock vehicle remotely is appreciated.
Maintenance scheduling and reminders are helpful.
Cons
Numerous features have been removed or are no longer functional.
App is slow and unreliable after recent updates.
Location tracking and vehicle status updates often fail.
Most mentioned
App has decreased functionality after updates.
Remote start feature is sometimes unreliable.
Users are frustrated with the removal of various features.
User reviews
I want to love this app, really. But, it works whenever it wants to and it's usually when I don't need it but when I do need it then it doesn't work. I bought my explorer 5 days ago and the app has only updated twice and worked twice since. No update needed and I've checked youtube and tik tok for info and soooo many others are experiencing the same. Please fix the issue.
app and sync 3 refuses to connect to my android even when USB connects and charges! Truck sits outside for 2 hours, battery saver mode, no remote start. Use key no struggle at all starts easy. Test battery at dealer, like new. This app is garbage. Ford has become garbage. Don't buy their vehicles unless you really like frustration.
I'm changing my review from a 5 star a 1 star. It's that drastic. I used to use the app to start my car so it warmed up or cooled down before i got in and find it if I forgot where I parked. Really handy stuff. Definitely earned it's five stars. Now it's full of glitches and unusable. Unbelievably frustrating. No idea how the quality fell so far so fast.