Bites Card
Bites Loyalty app for your shopping at Village Grocer & Ben’s Independent Grocer
Total ratings
3.40
(Rating count:
1,608)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Works great in general when it functions properly.
- User-friendly during checkout when the app works and is updated.
- Novelty of not having a physical membership card is appreciated.
Cons
- Frequent login issues with the app.
- Unclear points redemption process and benefits.
- Forced updates cause inconvenience during usage.
Most mentioned
- Unable to login or frequent login errors.
- Frustration with forced app updates.
- Lack of customer support responsiveness.
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User reviews
Recent rating average:
2.20
All time rating average:
3.40
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-27 |  | | Today I just download and register this app I heard that many ppl complaint the loading is very slow I wish that when I started to used this app there is no bug for me. |
| 2024-09-09 |  | | I tried to login a few times aldy and it still says wrong details.... eventho the details is correct... improve ur apps PLEASEEEE!!!! |
| 2024-08-11 |  | | I can't log in and wasting my time, waiting 2 hours at physical store's customer service. Want give a call but no contact number. Forget about it. Useless. |
| 2024-03-22 |  | | Unable to login. Reset password also cannot. Reinstall also no difference. Seems like the issue has been a while, when this is going to be fixed?! The app basically useless when i cannot view my profile, check my point...or even collect points... |
| 2024-03-12 |  | | Why do you have to keep logging out your customer apps on the mobile phone? It is a major inconvenience when i was queuing to pay only to discover that i have been locked out. And there was a customer wating at the back hence i had to forgo loading my points. Please make your apps more user frenly. You are not banking apps where the security is a major concern. This is common sense. People wont compliment you for making your apps too secure. |
| 2023-02-10 |  | | Installed the so-called major update and it was so major that it traumatised my phone until the app itself lost its icon in my launcher, showing only the generic Android app icon. Needs to be fixed as it's a glaring issue. Reinstalling and clearing data did not help. On a Pixel 6a. Edit (10 Feb): Nope, still iconless. |
| 2021-06-21 |  | | Can never view the catalogues under the promotions tab. It always shows 'no preview available'. Bites points are not credited accordingly at times, points expire when statement shows none expiring and customer service team is non responsive. |
| 2021-05-30 |  | | The apps are easy to use. Overall okay but the bonus point criteria is a bit ridiculous. To get 500 bonus point by completing all 8 categories, okay for me. But how could i as a muslim buy anything from non halal section to collect points under winer diner category. 🤔 |
| 2019-10-11 |  | | Installed it succesfully. But everytime I launched it, I got an error message : "Unfortunately,Bites stopped". Im using an Oppo N5206 running on Android 4.4.4. What's the point of having an app when I can't even launch it ? You might as well issue physical membership cards like AeonBig. |
| 2019-06-04 | | | Works great in general but I have had trouble loading the promotional flyer in the last month or two since it was changed to load the entire file in one go, seems to have been fixed in the latest update though! (still loads really slowly so one must be patient) |
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