Five Points Bank Mobile
Five Points Bank Mobile® is a fast, secure, and free* service.
Total ratings
4.77
(Rating count:
435)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly and convenient
- Great customer service and banking experience
- Allows for remote banking tasks like deposits
- Improvements over the years
- Works well for tracking expenditures and income
Cons
- Frequent crashes and login issues
- Inconsistent performance across different devices
- Lack of certain features like bill pay and detailed balance views
- Frustrating user experience with certain input fields
- Need for bug fixes and updates
Most mentioned
- App crashes and freezing during login
- Usability issues and need for more features
- Customer service and overall banking experience is positive
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User reviews
Recent rating average:
3.00
All time rating average:
4.77
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-22 |  | | My experience is mixed. Great on my last phone. Unusable on new phone. Have installed and un-installed and driven bank staff crazy with password updates and clearing pw info. Any help from tech support would be awesome. |
| 2024-03-04 |  | | Quick easy and has several choices without needing to go to the bank. I have been using it for years and they continue to improve on it all the time. Great job programmers keep it. I Love this app and all the improvements!!!!!!!! |
| 2023-11-10 |  | | I love the service at five points . The loan officer's are great . Customer service is always there when you need them . The tellers are always great to help you . I WOULD PERSONALLY NEVER USE A DIFFERENT BANK . FIVE POINTS IS THE BEST . |
| 2023-09-01 |  | | Closes alot and last time wouldn't open for over a week other wise it it nice to have. I wished there was bill pay available. I'd love to pay my bills |
| 2022-04-02 |  | | Constantly kicking me off the app and not functioning properly, which I end up having to uninstall the app, redownloading it again, & then having to change my password, because it won't let me login otherwise, even with the right and correct username and password. It's very frustrating to no end! 🤬 |
| 2022-04-01 |  | | App was working great but for the past few days the app just freezes on a white screen when opened. Uninstalled and redownloaded but still has the same issue. |
| 2022-03-11 |  | | Upgraded to the Samsung 22 Ultra..I have uploaded and uninstalled this app. I don't know how many times. It says this app has a bug and flitches. The app works great on my other phone. I dislike carrying two phones. I really hope this gets fixed soon. Thanks |
| 2022-03-04 |  | | Need a bug fix. Samsung S22 reports a bug and app cannot be opened. Previous phone it worked fine. Hope you can fix it soon. |
| 2022-02-24 |  | | The app was good but for some reason 2 weeks ago it just stopped opening and kept closing all the time I tried uninstalling it and reinstalling it but none of it worked |
| 2022-02-19 |  | | Very user friendly. Compared to competitors, BETTER, smaller more home town services, customized to the clients needs. However, still as all the functions of a larger financial institution. |
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