FirstVet
Your video vet
Total ratings
4.44
(Rating count:
5,553)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Thorough and friendly consultations with vets
- Easy-to-use app with intuitive interface
- Quick response times and convenient access to veterinary advice
- Ability to upload photos/videos for better consultation
- Peace of mind for pet owners with instant access to veterinary care
Cons
- Technical issues and app connectivity problems reported by some users
- Concerns about time limitations during consultations
- Difficulty in canceling appointments in a timely manner
- Some users find the app navigation challenging
- Limited options for issuing prescriptions or in-depth examinations
Most mentioned
- Excellent service and professional vets
- Convenience and quick access to veterinary care
- User-friendly experience with the app
- Ability to discuss pet issues through video calls
- Struggles with cancellation policy and app functionality
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User reviews
Recent rating average:
4.90
All time rating average:
4.44
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | Quick, easy, very accessible advice. Wonderful service to have access to |
| 2024-12-15 |  | | Personable, direct advice, slightly alarming as to possible causes of apparent kennel cough, followed up with email. Easy to use, will use again. |
| 2024-12-01 |  | | Very thorough consultation. The vet was excellent in every way. |
| 2024-12-01 |  | | excellent service very professional clear and concise. |
| 2024-11-16 |  | | very good advice and fast response. great service. |
| 2024-11-09 |  | | Got some great advice from First Vet and it was really easy to chat via video. Really friendly and helpful. Thanks |
| 2024-10-30 |  | | excellent service and very good advice from a professional |
| 2024-10-23 |  | | Jayne the vet was very helpful and understanding about my golden retriever. And was very impressed how Mide as got over the fall as well and was good to put my mind at rest as well cause I want what right for Mide at the end of the day once again I am very grateful we have these videos calls it dose help the pet and the owners as well... |
| 2024-10-22 |  | | Worked very well, the appointment happened on time and the vet was friendly and helpful. |
| 2024-10-14 |  | | Excellent service. The App was very easy to use. lots of options for appointments. quick service. The Vet was friendly and thoroughly questioned for my cats history. |
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