First Progress

Access your First Progress, First Latitude & Assent Card with our app.

First Progress

App stats

Rating: 2.41
(428)
Version: 1.0.2707 (Last updated: 2024-10-30)
Creation date: 2020-11-29
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Wi-Fi connection information: view Wi-Fi connections
Other:
  • permission to install a location provider
  • receive data from Internet
  • view network connections
  • full network access
  • prevent device from sleeping

Other platforms

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App summary

The First Progress App is available for First Progress, First Latitude & Assent cardholders to easily manage their secured credit card accounts.
• Make payments
• View or verify transactions & statements
• Check available credit
• Redeem & manage rewards for participating programs

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Some users report positive experiences with credit score improvement.
  • The availability of a credit card that can help rebuild credit.
Cons
  • The app is often non-functional and gives users a blank screen or crashes.
  • Users cannot make payments directly through the app, which adds extra hassle.
  • Payments were reported to be processed slowly, leading to late fees.
  • Customer service experiences are frequently frustrating and unhelpful.
Most mentioned
  • Payment processing issues and delays.
  • App functionality and usability problems.
  • Poor customer service experiences.
  • Inability to make payments directly through the app.
User reviews
App is horrible. Took me having to go through Transunion to find a contact number. When I finally got someone they told me they have no physical address or a phone number. I haven't even gotten a card and they reported me as late and my score dropped 120 points. Because they charged me an annual fee and then 2 late fees for not paying the annual fee on time. And again I didn't even have a card. They promised to fix my credit ,so we will see. Until then I'll leave my rating as Neutral
by Richard Glass, 2024-06-30

When you open the app it'll give you a blank screen with one button to log off. You log off and then it takes you to the log in screen. Sometimes it doesn't even show you the log off button. Sometimes it gives you a blank screen for 3-5 minutes until it says "session expired" then it does you to the log in screen. Force stopping or closing app doesn't work. If its quicker to trim my PC on to pay my bill then this app is useless. I have an S23 ultra, gigabit internet connection
by Jared Herrera, 2024-06-07

I've had my card for a while now along with this app. I used my card and went to pay my bill and it showed me zero info. It had me logged in but unable to view any account information or history. It was like entering an unfinished app or site that wasn't activated. As a result, I'd suggest NOBODY use this app if you want to get things done and don't like your time wasted!
by Rashad Bowden, 2024-04-24
View all user reviews

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