MGM Rewards™ MasterCard
Manage your MGM Rewards™ MasterCard® card account anytime, from anywhere!
Total ratings
4.78
(Rating count:
3,149)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Rewards system is appreciated by users.
- Easy to use app interface.
- Customer support is acknowledged, despite some criticisms.
Cons
- Frequent app issues and crashes after updates.
- Users unable to access their accounts or perform necessary functions.
- Lack of effective customer support responses.
Most mentioned
- App does not recognize current version or is unsupported.
- Login issues and inability to access accounts.
- Problems with alerts and notifications for payments due.
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User reviews
Recent rating average:
1.90
All time rating average:
4.78
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-14 |  | | Love the card & the app. MGM is probably by far the best credit card out there. at least in my opinion. there rewards are top notch. If you are having doubts or 2nd thoughts, I'm telling you you don't have to. I have not had my card long, but I'm glad I got it. I truly appreciate them & they have a member / cardholder for life. |
| 2024-11-04 |  | | Straight forward and easy to use. Customer support could be stronger, especially when needing to talk to another actual human. |
| 2024-03-20 |  | | does not alert me til payment is late that payment is due. The app is so sensitive to different wifi systems after the hack that I can't check it unless at home. I have paid $40 late fees the last 2 months that if they had sent a payment due notice the day before I would have not recived... very annoying!!! |
| 2024-01-23 |  | | App does not work on my S21 Ultra. When I click on the app it goes to a blank screen with no options. On top of all that I get bombarded with emails telling me to set the mobile which doesn't work. Junk |
| 2023-03-03 |  | | The app was decent enough, to begin with, but now the app is down ( saying no account ) and has been down for over 2 months. Also, asks if you want to go to the site, but the fnbo site is being updated and says you can use the original version but it's down as well. |
| 2021-11-29 |  | | App issues I was having were VPN related. However customer service is the worst! Ive left multiple msgs & have not had 1 response. Also have not earned 1 pt!!! Despite accruing AND paying off balances. Got this card for comps but I recieve absolutely nothing, well a credit(debt) line. |
| 2020-12-17 |  | | It doesn't work!!!! I couldn't log in because it wouldn't recognize my credentials suddenly which were stored for automatic fingerprint login. And when I tried email password reset that feature doesn't work either. No email with password reset!! Who are you people . what incompetence! |
| 2020-10-02 |  | | Since the last update, I get an error message that the app is unsupported. Uninstalled. Reinstalled. Restarted phone, checked that phone has latest version of op sys. Still getting the error message... Update: Finally was able to log in before payment was due mid-September. But today app says network not trusted, try on another network or call customer service. Fortunately, I have ready access to other ISPs, all three yield the same result. Pretty sure the app has problems...again. |
| 2020-09-23 |  | | This app is horrible since the August update. I was able to see my account for a short time these last few weeks but now it stopped again. I just used the app a few hours ago and now it's telling me that there are no accounts to view! I can enter a password with my username but I can't see my account anymore. How have you messed up the app this much?!? |
| 2020-09-08 |  | | The update on August 28th is messed up. Cant log on. When i open the app it says "not using current version" then you go to click update app but it brings you to the app store and says its already installed. Review update Sep 8th, thank you for getting the app to actually work now but i do not like the new lay out. Why change something that didnt need fixing. |
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