Fandango - Buy Movie Tickets
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Total ratings
4.75
(Rating count:
498,374)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Convenient for purchasing movie tickets and showtimes.
- Allows saving of upcoming releases and notifications for ticket sales.
Cons
- Multiple issues with the login function and account accessibility.
- Poor customer service and difficulty in handling gift cards and promo codes.
- Unclear fee structure and high convenience fees.
Most mentioned
- Issues with logging in or creating accounts.
- Problems with customer service and ticket purchasing.
- Expiration of rewards and credits too quickly.
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User reviews
Recent rating average:
1.70
All time rating average:
4.75
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-21 |  | | I signed into Fandango on my Samsung television. It pulled me into a vudu app That has absolutely nothing for free. I wasn't looking to purchase another app on top of my 50 trillion other apps but wanted to have an option and I felt like it was a purposeful definite manipulation. I would not recommend using it on your television. I noticed that there was no problems with using it on my Android for some reason. Yet it let me sign in with the same username/password but wouldn't let me access free |
| 2024-09-20 |  | | Overall I like that app. The major downside is your lose your credits too quick that needs to be extended a little bit more. Obviously they don't want you to use it but literally nothing else was playing it expires in 3 weeks I think it should be a month minimum or 5 weeks. |
| 2024-09-18 |  | | Customer service is terrible. And so is buying tickets. App can't save gift card so have to copy and paste and go to the website to buy tickets. Otherwise it says your gift card isn't valid. Makes buying tickets more difficult not easier. Whoever is in charge of their Fandango app should be fired. Bought $100 one and its the last time I do. Oh and they charge each time you buy movie tickets. Don't buy their gift cards. Also nonrefundable. |
| 2024-08-21 |  | | Works well enough – though the interface is a bit slow moving from screen to screen.... What's truly annoying, however, is that in the iOS version of thid app, you're given the option to add tickets to Apple Wallet. Where's the option to add to Google Wallet on Android?? It's pathetic and annoying that in 2024, app developers still have basic feature gaps between iOS & Android 😡. Sometimes, theaters also have poor cell coverage too, so having the ticket in your device's wallet can be essential! |
| 2024-08-03 |  | | Overpriced and misleading! If you use it alot you may be able to decifer, but thought I was in for an experience. Purchase tickets for 4dx, quite expensive or so I thought. When we went into the theater it was a standard showing. I complained to the manager of the theater who did offer a refund, but had driven 40miles and bought consesions so I remised. I was also told that the $22 tickets I bought were only $16 on their app. Fandango is convenient at a cost... |
| 2024-07-30 |  | | I've been using Fandango for years. Today, I received my $5 movie reward, but I picked the wrong movie to use it with. I called customer service to see if I could have that changed to the right movie. The agent said she could not help me; once a movie is picked, that's it. What a crock of BS! Thanks for nothing, Fandango. I will not be using your app anymore. |
| 2024-07-28 |  | | You no longer get the convenience fee waived. so if its not a newer movie or a busy day you're going, just buy your tickets at the door. The convenience fee and guarantee of seating was the only reason to buy them online. The time you have to earn and use credits is is short and if you're not someone who goes to the movie a lot, you lose them. |
| 2024-07-27 |  | | Great app. The only improvement that I can see is for me to be able to have the ability to exclude movies that I have either seen or don't want to see. I go to a lot of movies and to see the movies I've already seen in the listing or movies are absolutely do not want to see takes additional time. The addition of this one feature would make the app far more useful. |
| 2024-07-21 |  | | You guys need to fully test out your app. I see that it's been last updated on your end, but I haven't been able to actually install a update for well over a year. And this was across 2 devices. This same issue happened when I was using my Note 10+ and now I'm on a S24+. I had thought the issue was me, but it hasn't changed. I tried uninstalling the app, clear cache, restart phone and reinstalling the app to no luck at all. Your last rate from a customer was 2019! |
| 2024-07-16 |  | | Giving a 1 star because it won't let me login. I feel like the login function is always messing up on here. It just keeps saying "Oops! It appears we have encountered a communication error. Please make sure you have an active internet connection" which I do. I updated the app, tried deleting it reinstalling it, changing my password but nothing works. Please fix this and I will change my rating. |
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