ExpressVPN: Fast & Secure VPN
Change your IP address, enjoy a private connection with servers in 105 countries
Total ratings
4.36
(Rating count:
382,874)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Strong commitment to security and privacy
- Fast connection speeds for streaming and gaming
- Wide range of servers across various countries
- User-friendly app interface
Cons
- Connection issues and frequent disconnections
- Slower internet speeds while VPN is active
- Increased difficulty accessing certain apps and websites
- Customer support responses are seen as ineffective
Most mentioned
- Connection and speed issues
- Problems after updates
- Customer support not resolving issues
- Usability in restricted regions like China
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User reviews
Recent rating average:
2.20
All time rating average:
4.36
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-13 |  | | Been using Express VPN for years on my 4 devices. Over that time it has become more and more complicated and less and less reliable, often fails to connect to a server and have to mess with settings to get it to work (If I'm lucky). More features == more bugs. Considering another product at this point. |
| 2024-10-11 |  | | Worked perfectly before keys update. Now, the widget doesn't work correctly (can't disconnect and reconnect from widget). I often have connection issues where the VPN is continuously trying to reconnect and the only resolution is to force close the app. I don't want to have to manually manage a VPN. That's why I pay for this service, but now I routinely have to fix the VPN connection and make sure I'm actually protected. It's a frustrating experience. |
| 2024-10-09 |  | | I've had this VPN for about two years, and it’s consistently slow. Sometimes, it struggles to load basic pages, music, or messages. The moment I disconnect the VPN, everything loads immediately, and this happens on all my devices. I reached out to their customer service via the app’s chat feature but never got a response. |
| 2024-10-04 |  | | More and more apps and websites block you from using them with this app. The only advice I get from customer service is to change the location which does nothing. I'm basically paying $99 a year to have access denied to apps and websites. I contacted them with the information they requested in their reply to my review, and they have no solutions. I'm paying $117/yr and the apps I use most (where I spend money and use a credit card) force me to use Split Tunneling, which isn't secure. |
| 2024-09-20 |  | | The app is good and I like the way it does what it says BUT I have to turn it off many times now because hardly any other apps on my phone won't work. I have work specific apps and they worked just fine up until the last update. Now I have to turn off the VPN in order to use it. There are a number of other things that require me turning it off now as well along with some sites that don't work all of a sudden, which are some work websites. |
| 2024-09-09 |  | | I appreciate ExpressVPN for its strong commitment to security and privacy, which gives me peace of mind while browsing online. Its fast connection speeds are a major plus, allowing me to stream videos and play games without any annoying interruptions. The wide range of servers across numerous countries means I can easily access content from around the world, which is perfect for keeping up with international shows and news. I also find the app incredibly easy to use on all my devices, and whenev |
| 2024-09-03 |  | | I dread phone and app udpates when my phone is working smoothly because about a third of the time the update breaks my internet. WiFi internet too which is the most frustrating. I got full bars but ExVPN drops connection and I'll spend an hour trying to reconnect. Best to wait a few weeks for the next update and forget I have a phone. Ive also seen people complain about Australian search results whilst in a US server. I get that as well. |
| 2024-08-20 |  | | Terrible. It kept logging me into another account and it still charged me for a new account I cannot access. You cannot cancel in the app and have to contact support. It's so confusing and a waste of time. I spent 4 hours trying to solve this issue and just canceled everything. Stop making everything so complicated. |
| 2024-08-18 |  | | Since this latest update, my connection OFTEN freezes & then drops. Since I have kill switch enabled, this means that if I am in a conference call, I GET LOGGED OUT. This is a problem!! And I shouldn't have to turn off my VPN just to go online reliably -- otherwise WHAT'S THE POINT of having a VPN? 🤣 WHATEVER Express included in the last update is TERRIBLE for Android 13 phones, apparently. I live on my mobile connection, SOOOO THIS IS A GIANT problem. Fix your "fix," Express! ASAP PLEASE!!! |
| 2024-08-11 |  | | Not able to use the service to know whether I would really like it. Some tech issue with the site in creating a new account. Honestly I have no patience to deal with apps that don't function nore get enrolled in the service that I can't use for $99. I am thankful that there was a 7 day free trial so I wasn't charged right away for a service that I couldn't get access to. 🤷♀️ |
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