Mobile App to book and manage Excellent Car Service reservations.
Total ratings
4.11
(Rating count:
251)
Review summary
Pros
- Excellent service
- Fast arrival times (1-2 minutes)
- Convenience of use
- Driver knowledge and friendliness
Cons
- App frequently has errors or crashes
- Inaccurate GPS location
- Driver sometimes does not show up
- Issues with payment options (e.g., can't use bank card)
Most mentioned
- App issues and errors
- Quick arrival times
- Overall quality of service
- Inaccurate location tracking
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User reviews
Recent rating average:
2.20
All time rating average:
4.11
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Date | Author | Rating | Comment |
---|---|---|---|
2024-06-10 | jay nova | They take forever to come | |
2023-09-01 | Cocoloso Queen Empress | All of the sudden says server is unavailable???? | |
2022-03-07 | jhoselyn santana | App is always acting up..Location is not accurate doesn't even show the car | |
2021-06-01 | bibi Ortiz | App is always with a error | |
2020-07-14 | Jerry Garcia | My Local Cab Service. | |
2020-07-13 | Yalontya Simmons | App is acting up. | |
2019-10-19 | A Google user | Sometimes app doesnt load, gps isnt always accurate with car location. Overall good and convenient app but needs a lot of improvements | |
2019-05-12 | A Google user | where i get this driver app | |
2018-07-21 | A Google user | Used the app and the driver never showed up. The little ar on the map started spinning in circles. I called the base and a driver was there within 1 minute. He told me that the app is awful. Don't bother if you have somewhere to get to with some urgency, like an airport! I will still use the car service. I never have problems with Excellent. | |
2017-07-14 | A Google user | Cant use a bank card for payment?????!!!!! |
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