e& money
Smarter. Easier. For Everyone.
Total ratings
4.01
(Rating count:
24,123)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface
- Smooth transactions without issues for some users
- Free service for sending money abroad
- Easy steps to request and activate a physical card
Cons
- Unresponsive customer service
- Frequent errors when trying to transfer money
- Issues with account verification and linking cards
- Unexpected fees and charges
- Transfer delays and funds getting stuck
Most mentioned
- Issues with customer service availability
- Problems with money transfer features
- Frequent errors during transactions
- Difficulties in account verification
- Unexpected fees and charges during transactions
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User reviews
Recent rating average:
1.90
All time rating average:
4.01
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | Initially, i was happy and satisfied with the app, but since i got a deduction on adding money in the account, you charge a fee as considered a transaction. It's totally useless and looting people even on adding or recharging accounts. |
| 2024-12-16 |  | | Unfortunately I cannot withdraw my balance on this app because of technical issue when I chage my.number. This app is previously user friendly but now I cannot open it and canmot do any transaction. Customer service cannot help but answer base on their script and they dont have a good technical team to fix my issue. Imagine wairing for more than 2 months now for a positive result but none until now. |
| 2024-12-09 |  | | Hello, initially I was using e&money and it was working good. But now I am not able to open this application, I don't know what happened? I have tried many times after reinstalling it as well but application is not opening at all. ?? My phone is updated as well. |
| 2024-12-05 |  | | The app was functioning well until last week. However, since last night, I have been facing issues with transferring funds to my account in India. I initiated a transfer at 4:26 AM today, but even after Five hours, the status remains as "Initiated," and the amount has not been credited to my account. Additionally, I have been trying to contact customer care since yesterday, but the line has been consistently busy. The 24x7 chat option in the app also appears to be non-functional. |
| 2024-12-04 |  | | Not good for me. Tried making a transfer from my e&money account into my mobile betting application (Melbet) it could show clearly that the transfer was successful but I can't see the money in my betting account. |
| 2024-12-03 |  | | This app is amazing, and it's user-friendly. I didn't have a hard time sending money to my family abroad, and the service is free of charge. It's a big help to expats like me who's not earning much. Thank you e&money. |
| 2024-11-25 |  | | Worst app ever. Customer service is non existent and always getting selfie verification invalid when trying to activate the account. I see the developers don't even answer to the bad reviews. Shows how disinterested they are in client disatisfaction and support! |
| 2024-11-19 |  | | An error is popping up every time when i try to add credit for my transfer from debit card. This happens after I give all my credentials and OTP for bank transfer. I have to try multiple time yo finally get the amount credited to my account and I have to start over the Money Transfer process from the start. It's not pleasant to use. |
| 2024-11-16 |  | | No easy to avilable cash deposit mashine and no easy to add any debit card or credit card and also bank account. Very very bad bad bad bad app. No easy to use very very complicated 🤬 |
| 2024-11-16 |  | | Dear Sir/Madam, I am writing to express my concern regarding the customer care service of your company. Despite being advertised as "all-time busy," I have been unable to reach a customer service representative through the helpline. Additionally, the 24/7 online live chat feature seems to be unresponsive. Furthermore, I noticed a discrepancy in my cashback amount. While it was displayed as 15.75DH, the same amount was deducted from my wallet. I kindly request your assistance in resolving thes |
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