Esri Support

Get Quick Access to Esri Support

Esri Support - Quick Access to GIS Solutions

"Esri Support" is an Android app that offers users self-help resources, assisted-support services, and case management for all Esri software products on-the-go. With features like a generative AI chatbot, notifications for technical updates, and the ability to manage support cases, users can access essential information and assistance efficiently. Explore tutorials, contact support, and monitor ArcGIS Online services directly from your smartphone.

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View on Google Play Store

App stats

By: Esri

Users: 6,270

Rating: 3.05

(56)

Version: 1.0.304 (Last updated: 2024-09-23)

Creation date: 2019-06-03

Email: su*****@esri.com

URLs: Website ,Privacy policy

Permissions

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
connect and disconnect from Wi-Fi
full network access
run at startup
control vibration
prevent device from sleeping
Google Play license check

Ranking

# 574,336 ▲ 355

Other rankings

#11 in support keyword 36

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.