CenteMobile
Convenience and Style
Total ratings
3.23
(Rating count:
2,955)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Excellent app for easier, safer, and convenient banking.
- Good distribution of services in remote areas.
- The feature of sending a code to the cellphone is considered good.
Cons
- Issues with OTP not being received or filled automatically.
- App fails to work on new devices, requiring users to visit the bank.
- Charges applied for fundamental actions like checking balance and statements.
- Frequent app crashes and failure to load.
- Poor customer service and lack of support for issues.
Most mentioned
- Problems with OTP and registration process.
- App difficulties when changing phones.
- Charges for accessing banking features.
- Frequent app failures and sluggish performance.
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User reviews
Recent rating average:
1.80
All time rating average:
3.23
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | I have tried to open it or register myself online without going to the bank , it doesn't work ,waste of time.This completely doesn't work. They indicate the prompts to do self registration but it totally doesn't work you have to waste time and visit the lobby to open manually. I |
| 2024-12-08 |  | | Why would you leave such a useless app consume our data sincerely I have continuously uninstalled and installed the app but no change.After filling in the information and keyboard doesn't pop up like what is that .If you can't make your app better remove it. |
| 2024-11-28 |  | | You cant open account on app as they claim. After filling everything. The app will load forever |
| 2024-11-09 |  | | Finally I got a he best fruit of them when I changed location. It's good. Services are evenly distributed and even in some remote areas. |
| 2024-11-03 |  | | Opening account is problem you fill in all details and when you reach on confirmation of number and the OTP never comes please save us, some of us don't want to go to bank |
| 2024-10-26 |  | | Worst digital banking app I havvever used: 1. When you change phone you must go to the bank bruch physically to enable it work on the new phone. 2. When you click on the 👁 thing to display your balance you get charged. And some times it keeps closing itself. |
| 2024-10-16 |  | | The app was very good in the old phone but refused to work in the new phone, took to the bank and they failed as well 😔 |
| 2024-10-09 |  | | This app on my phone has been failing to start for the past 3 months despite repeatedly updating it!!. It keeps at the loading page, never going beyond 0.0% in presence of stable internet connection and location settings on. What could be the problem?? |
| 2024-10-08 |  | | This app is full of fraudulent activities, don't download please in case you haven't. I too have uninstalled it right away. Each time u click on the eye icon to view the balance u are charged alot of money unknowingly. Each time you click on mini statement a service which should only be charged at the ATM machine, they end up charging u 600sh every time you click on it, i have lost 7000shs in just one minute unknowingly. Just realized after noticing my balance gradually decreased |
| 2024-09-28 |  | | Excellent app. My banking has become so much easier, safer and convenient. |
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