Finance Trust Bank
Convenience and style
Total ratings
4.86
(Rating count:
224)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app was good before recent updates.
- The app made accessing bank accounts easy initially.
Cons
- Frequent crashes and malfunctions.
- Issues with device mismatch after changing phones.
- High and unauthorized charges for balance checks.
Most mentioned
- App crashing or not opening.
- Excessive charges for checking balance.
- Problems with registration and account setup.
Upgrade to see all 21 reviews
User reviews
Recent rating average:
1.30
All time rating average:
4.86
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-02 |  | | The App is good but my complain comes on the issue of deducting much charges of about UgShs 27,00 on every balance check through this App. More than 2,000/= is deducted imagine for balance check!!!!!!! |
| 2024-03-26 |  | | Thank you for updating this app, but the problem is now on registering. It doesn't work on registering. |
| 2024-03-14 |  | | App crashing all the time. It's a good app, you just need to work on it. |
| 2024-03-05 |  | | Ever since installed this app it's just a total disappointment it doesn't work since I changed the phone I can't access my account I don't know weather it's the bank blocking me or what because now ifear the bank it can't make business now till sorted |
| 2023-12-04 |  | | I used to be proud of this app because it used to make my access to the bank account easy. But ever since I got a new mobile phone this app can not even open up, keeps crushing which discredits it. The software needs to update to date. All my app are working perfectly but only this app is the one I nolonger use. |
| 2023-05-24 |  | | Why is it even hard to open up our own internet banking account? Probably i might be the only one with this problem. I mean let clients create their own accounts instead of you doing that yourselves. It's a hassle if something goes wrong in the process. We be call the care centre begging but not help. Please I beg of you to do some updates on your website and put that feature please. |
| 2023-03-11 |  | | It keeps on telling us Device mismatch. Does it mean we should keep the same Device all the time? Because I changed the device. |
| 2022-09-22 |  | | The app isn't opening on my phone what could the problem be. Please help me understand |
| 2022-04-08 |  | | To me the App is so disappointing,it has been very ok for the last one year,then when I changed phones trying to install and enter my credentials,shows me Device mismatch???,Does that mean I should maintain one device for the rest of my life???,better work on the that's security option |
| 2022-02-08 |  | | Don't use this "finance trust app" they illegally deduct money on your bank account without consent or use of your pin, every single time you click on ("check balance") button, intentionally or accidentally. They also illegally do an everyday and yearly deduction on your bank account without your consent or use of your pin, whether you've used the app or not. They are stealing people's money with high level of fraud. Google play should ban this app.#save online bankers. |
Upgrade to see all 21 reviews