Just Eat Switzerland
Your favourite food takeaway– quick & easy
Total ratings
4.32
(Rating count:
33,439)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Cheaper prices than Uber Eats
- Good coverage of restaurants in Swiss central city areas
- Integration with Twint for fast payment
Cons
- Numerous issues with the latest update, including lost orders and payment problems
- Poor user experience with bugs and crashes
- Lack of customer support and slow response times
- Limited filtering options for restaurant searches
- Inconsistent delivery times and problems with food arriving late
Most mentioned
- Issues with the new update
- Payment problems, especially with PayPal and credit cards
- Disappearance of Twint as a payment option
- Poor customer service
- Functionality loss compared to the previous app version
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User reviews
Recent rating average:
1.80
All time rating average:
4.32
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | I like the updated interface, the app works well and overall is a good experience |
| 2024-12-05 |  | | new update so bad. looks like from uber. that one already bad. old one was better to order with phone. overview bad + u cant even favourite restaurant anymore. |
| 2024-12-05 |  | | Filtered the restaurants for my area, selected an interesting one, spent much time reading menu and selecting items, entered all my informations, entered voucher, clicked to pay: error message "This restaurant does not deliver in your area. Click here to find the ones who do." Ok so I click, restaurant is actually in this list, I select it, reorder the same basket (minus a previous bug reduction), enter all my informations, click to pay: error message... FU |
| 2024-11-21 |  | | Update deleted my previous orders and doesnt show me propper search results. |
| 2024-11-21 |  | | JUST PATHETIC Lost orders, double charging, no humans to support you in case of issues, for small orders if the weather is too badthe cannot reliable send drivers to pick up the food in time, but they don't tell you that until your order has spent an hour waiting in the restaurant and becomes mushy. |
| 2024-11-18 |  | | I have three main issues with just eat. If you compare the prices for some restaurants offered on just eat you will find that apart from a delivery charge you also get a higher item price. You can set a delivery time but a delivery can occur +/- 1 hour around this time. If you are ordering from various places at the same time you could get food at very different times. |
| 2024-11-13 |  | | Payment via PayPal is so slow on the new app... the old app was much faster |
| 2024-11-12 |  | | I had a lot of points leftover on the old app version. They're no where to be found in the new version... What the hell? |
| 2024-11-05 |  | | Used to be good but delivery often never arrives now and support is very reluctant with refunds. Don't recommend anymore. |
| 2024-11-02 |  | | Every time crashes when starting. New install did not solve it |
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