Comprehensive English learning program for preschool and primary school children
Total ratings
3.63
(Rating count:
12,916)
Review summary
Pros
- Good story books for kids
- Interactive and intuitive for children to learn English
- Good customer service helping with issues
Cons
- Recurring subscription issues (being prompted to subscribe again despite having an active subscription)
- App stability problems (stopping completely, getting stuck on lessons, or loading issues)
- Poor communication and support (inability to resolve issues or language barriers in customer support)
Most mentioned
- Subscription problems (unable to access content despite payment)
- App instability (gets stuck or crashes)
- Poor customer service and lack of support
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User reviews
Recent rating average:
2.40
All time rating average:
3.63
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Date | Author | Rating | Comment |
---|---|---|---|
2024-09-25 | Siddhartha Dantuluri | No one to contact and it stopped working after few days | |
2024-09-19 | Dolly Supriya | Very good 💯 story books for kids 😁 | |
2024-07-12 | Sakinah naim | I am very dissapointed with the app keep poping up to subscribe. But I have subscribe this monkey story for lifetime few days ago. It should be work but until now we are not allowed to continue to finish up the story. Keep appearing for us to subscribe. Pls fix it for me. | |
2024-05-04 | Harraz Hazeem Hud | Please fix my problem,I can't even open the learning session..just subscribed and so sad I can't even open the learning session..please fix or refund back my money asap | |
2023-04-10 | Thao Tran-Thu | Always get full storage when running the app although using 32GB ipad. Need to improve this performance. As a suck app!!! | |
2023-01-08 | Abigail NguCP | After subscribe and payment successful, still unable to access unlimited resources. Keep asking to subscribe. Email to support, reply in unknown language (not sure Vietnam or Thai). | |
2022-10-31 | Iqmal Arif | This is a very good app with a good customer service helping you if you have any issues. The apps also interactive and intuitive for children to learn english by playing games. Very good app and very very recommended. | |
2022-07-01 | Eyo Faiza | Got stuck in lessons c. Done uninstall and reinstall but still stuck at the same lesson. I heard so many good things about this app but unfortunately that was not what i experience. And after reading the previous comment, it shows that this also happens to others users as im also subscribe to this app. I hope this can be solved because my daughter is starting to enjoy the learning and seems like its easy for her to learn reading using this app | |
2022-06-28 | Eliz Deeyana | im also have a problem..the system always loading..and only can use for 2 days..hi this is a bad experience for me..please overcome the problem | |
2022-06-23 | Nura Shakira | Got stuck at ~n~ sound... And it keeps loading forever.. What's the point of paying hundreds just to face this problem... Only been using for 2 days. |
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